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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/patient-safety-systems-view
课程评论：没有评论
课程名称：患者安全与质量改进：发展系统视角（患者安全 I） 课程概述：本课程旨在帮助您建立患者安全与医疗质量改进的系统视角。完成本课程后，您将能够：1）描述患者安全与质量改进历史上的至少四个关键事件，2）定义高可靠性组织的关键特征，3）解释制定主动和反应式系统思维策略的好处。 课程大纲： 1. **患者安全与质量改进的历史** - 描述：本模块将回顾患者安全和质量改进在医疗保健中的历史。您将从定义可预防伤害的问题范围开始，了解迄今为止为定义、测量和改进可预防伤害所做的工作。此外，您将审查三份具有里程碑意义的报告，以确保对这些工作的深刻理解。模块结束时，您将能够：1）识别患者安全与质量改进历史上的至少四个关键事件，2）描述三份重要患者安全出版物的主要特征，3）总结可预防伤害对患者、社区和社会的影响。 2. **患者安全与质量改进的定义概述** - 描述：本模块将审查患者安全和质量改进中使用的几个关键术语和工具。这将帮助您开始建立患者安全和质量改进专家及从业者之间的共同语言。模块结束时，您将能够：1）区分患者安全与质量改进框架中的伤害、危险、错误和风险的术语，2）描述质量与安全的重叠与不同，3）区分根本原因分析与失效模式及效应分析。 3. **高可靠性组织及其重要性** - 描述：本模块将介绍高可靠性组织的基本原则。您还将能够：1）描述高可靠性组织（HROs）的社会文化特征，2）比较医疗保健与高可靠性组织的异同，3）识别高可靠性组织的三种改进工具。 4. **将系统视角应用于医疗保健** - 描述：本模块将教授系统思维的基础知识，并将其应用于医疗环境。模块结束时，您将能够：1）解释系统的基本组成部分，2）区分一阶问题解决和二阶问题解决，3）说明制定主动和反应式系统思维策略的好处。 本课程提供深入的知识和实用的工具，帮助您在公共健康领域中推动患者安全和质量改进。
Name:The History of Patient Safety and Quality Improvement
Description:In this module, you will review the history of patient safety and quality improvement in healthcare. You will start with defining the scope of the problem of preventable harm in healthcare which leads into the history of the work that has been done to date that has helped to define, measure and improve preventable harm. You review three landmark reports to ensure you have a deep understanding of this work. At the end of this module, you will be able to: 1) identify a minimum of four key events in the history of patient safety an quality improvement, 2) describe the key characteristics of each of the three landmark patient safety publications and 3) summarize the impact of preventable harm on patients, communities and society.
Name:Definitions in Patient Safety and Quality Improvement: An Overview
Description:In this module, you will be reviewing several key terms and tools that are used in patient safety and quality improvement. This will allow you to begin to develop the common language used among patient safety and quality improvement experts and practitioners. By the end of this module you will be able to: 1) differentiate between the terms harm, hazard, error and risk within a patient safety and quality improvement framework, 2) describe how quality and safety overlap and how they are different and 3) differentiate between root cause analysis and a failure mode and effects analysis.
Name:High Reliability Organizing and Why it Matters
Description:In this module, you will learn the fundamental principles of high reliability organizing. At the end of this lesson, you will also be able to: 1) describe the socio-cultural characteristics of high reliability organizations (HROs), 2) compare and contrast healthcare with high reliability organizations and 3) identify three improvement tools for high reliability organizing.
Name:Applying a Systems Lens to Healthcare
Description:In this module, you will learn the basics of systems thinking and then apply these to a healthcare setting. At the end of this module, you will be able to 1) explain the basic components of a system, 2) differentiate first order problem solving and second order problem solving, 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
In this course, you will be able develop a systems view for patient safety and quality improvement in healthcare. By then end of this course, you will be able to: 1) Describe a minimum of four key events in the history of patient safety and quality improvement, 2) define the key characteristics of high reliability organizations, and 3) explain the benefits of having strategies for both proactive and reactive systems thinking.
