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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/patient-safety-project-planning
课程评论:没有评论
课程名称:患者安全或质量改进项目规划(患者安全 III) 课程概述:本课程为学生提供了一系列工具和方法论,以规划和启动问题解决或质量改进项目。第一模块介绍了在项目启动之前选择、界定和结构化项目的方法,并引入了实施和发现的项目分类。第二模块讲述了A3问题解决方法及其工具,帮助学生识别流程中的问题、缺陷和浪费,发现根本原因,进行头脑风暴并优先排序干预措施。第三模块展示了实施类别中的一种方法,旨在克服将基于证据的干预措施转化为实践的情感和组织障碍。最后第四模块探讨了一种全新的改进项目方法,侧重于设计思维。 课程大纲: 1. **项目选择策略及可用工具** - 描述:在本模块中,您将学习定义、界定、选择和优先排序改进计划的过程,以及必需的团队特征和组织支持结构。 2. **A3思维** - 描述:本模块介绍A3问题解决的过程和格式,学习A3的关键组成部分,以定义和启动改进项目,最大化成功机会。此外,还将涵盖在实际改进项目中常用的工具,以识别潜在的流程问题及其根本原因。 3. **将研究转化为实践** - 描述:本模块解释了将研究转化为实践(TRiP)模型,该模型促进基于证据的治疗的采用与使用,采用协作知识转化模型以更广泛地分享知识。 4. **设计思维** - 描述:本模块将涵盖一项称为设计思维的过程,这是一种以人为本的设计方法,促进创新解决方案的发想。该过程以高度协作的团队方式逐步构建设计,将涵盖设计思维的五个步骤:学习、定义、构思、原型和测试。
Name:Project Selection Strategy and Tools You Can Use
Description:In this module, you will see the process for defining, scoping, selecting and prioritizing improvement initiatives. Further, you will learn necessary team characteristics and organizational support structures.
Name:A3 Thinking
Description:In this module, you will be introduced to the process and format of A3 problem solving. You will learn the key components of an A3 for to define and start an improvement project to maximize your chances of success. Additionally, a set of tools will be covered that are commonly used in the actual improvement project, which will identify underlying process issues and their root causes.
Name:Translating Research Into Practice
Description:This module explains the Translating Research into Practice (TRiP) model. It is a methodology to facilitate the adoption and use of evidence-based therapies. This model itself uses a collaborative knowledge translation model for wider sharing of knowledge into practice.
Name:Design Thinking
Description:In this module, we will cover a process called Design Thinking. It is a human-centered design approach that fosters out-of the-box thinking to create innovative solutions. The process builds the design iteratively in a highly collaborative team approach. The five steps of design thinking will be covered: Learn, Define, Ideate, Protype, and Test.
This course provides students with a set of tools and methodologies to plan and initiate a Problem Solving or Quality Improvement project. The first module presents methods for selecting, scoping and structuring a project before it is even initiated. It also introduces the project classifications of implementation and discovery. The second module describes the A3 problem solving methodology and the tool itself. Further in that same module, the student is shown tools to identify problems in flow, defects, and waste and to discover causes, brainstorm, and prioritize interventions. Module 3 shows a methodology within the implementation class. These methods are designed to overcome emotional and organizational barriers to translating evidence-based interventions into practice. The fourth and last module looks at one more way to approach improvement projects in the discovery class. These tools are specifically for new, out-of-the-box design thinking.