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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/patient-safety-measurement
课程评论：没有评论
课程名称：衡量患者安全或质量改进项目的成功（患者安全 VI） 课程概述：如何判断您的患者安全和质量项目是否达成了目标？彼得·德鲁克曾说过：“被测量的，才能被管理。”在本课程中，学生将学习为何衡量对质量改进工作至关重要。同时，他们将了解哪些数据源能提供最有意义的信息，并学习如何找到这些数据的工具和方式。最终，学生将学习如何解读他们在患者安全和质量项目中的数据，以便在实施过程中指导和调整项目，从而最大化改善患者状况的可能性。 课程大纲： 第一部分：患者安全与质量的绩效测量 描述：在本模块中，学习者将了解医疗保健中的绩效测量的定义，“好的”绩效测量的构成，以及用于分类测量的基本框架。学习者将熟悉一些在医疗绩效测量中知名的组织以及该领域面临的主要挑战。 第二部分：绩效测量的公开报告 描述：在本模块中，学习者将了解公开报告的绩效测量的主要受众以及当前报告的一些关键指标。学习者还将接触到公开报告绩效数据的一些主要网站，并听取来自健康系统领导者的意见，了解医院质量与安全绩效公开可用的优势和挑战。 第三部分：解读数据与讲述数据的故事 描述：在本模块中，学习者将了解用于分析质量与安全改进工作的数据的不同工具，以及如何针对不同受众可视化数据。这里将分享两个案例研究，以展示这些数据分析和可视化工具在实际场景中的应用。 第四部分：从数据到行动与迭代 描述：在本模块中，学习者将接触混合方法研究，了解如何成功整合定性与定量数据用于质量改进项目。学习者还将熟悉如何利用数据和测量来评估质量改进项目的成功。这里将分享两个案例研究，以展示这些概念在实际质量改进项目中的应用。
Part: 1
Title:Performance Measurement in Patient Safety and Quality
Description:In this module, learners will develop an understanding of what is performance measurement in healthcare, what constitutes a “good” performance measure, and basic frameworks that have been used for categorizing measures. Learners will become familiar with some of the well-known entities involved in performance measurement in healthcare and key challenges in the field.
Part: 2
Title:Public Reporting of Performance Measures
Description:In this module, learners will gain knowledge of the primary audiences for publicly reported performance measure sand some of the key measures that are currently reported. Learners will be exposed to some of the key websites that publicly report performance data and hear from a health system leader about some of the benefits and challenges of having a hospital’s quality and safety performance publicly available.
Part: 3
Title:Interpreting Data and Telling Data's Story
Description:In this module, learners will develop an understanding of the different tools that are available to analyze data used in quality and safety improvement work and how the data can be visualized for different audiences.Two case studies will be shared to demonstrate how these data analysis and visualization tools can be used in a real-life setting.
Part: 4
Title:From Data to Action and Iteration
Description:In this module, learners will be exposed to how mixed-methods research, which includes integrating qualitative and quantitative data together, can be used successfully in quality improvement projects.Learners will also become familiar with how data and measures are used to evaluate the success of a quality improvement project. Two case studies will be shared to demonstrate how these concepts have been used in real-life quality improvement projects.
How will you know if your patient safety and quality project is meeting its objectives? Peter Drucker once said “What gets measured, gets managed.” In this course, students will learn why measurement is critical to quality improvement work. Equally important, they will learn which data sources provide the most meaningful information and tools for how and where to locate them. Finally, students will learn how to interpret data from their patient safety and quality projects to guide and modify them during implementation to maximize their chances of making a difference for patients.
