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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/patient-safety-capstone
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课程名称：将安全与质量改进工作提升到一个新水平（病人安全 VII） 课程概述：本课程是病人安全与质量改进专业化的终结课程，旨在帮助学员应用之前六门课程中获得的技能，解决一项真实的患者安全问题，该问题涉及到一个500床位的城市医院Mercy Grace，该医院隶属于更大的医院系统。学员将根据提供的情境评估情况，通过多种工具和策略解决问题。课程包括识别缺陷、根本原因和潜在缓解策略，创建项目实施计划（A3版），识别项目失败的风险并设计变更管理计划，讨论如何将项目从地方推广到系统层面，以及确定评估项目实施成功的质量与安全指标。 课程大纲： 第一部分：加深对患者安全缺陷的理解 在这一模块中，您将介绍一个患者安全问题，这将成为您在本课程中完成所有工作的基础。在回顾事件后，您将复习关于使用缺陷学习工具的内容，并完成类似的缺陷学习模板的初稿。 第二部分：解决问题和提出干预措施 在此模块中，您将继续调查患者跌倒事件并明确项目目标。您将复习关于问题识别、项目范围界定、构建A3及具体性能指标的内容，并初步草拟A3和5个为什么表格。 第三部分：项目实施与利益相关者参与 这一模块将开始您提出干预措施的实施过程与利益相关者的参与。您将回顾将证据转化为实践的内容、4E模型及项目实施的相关信息，并获得初步草拟的预亡（Premortem）和4E表格的反馈。 第四部分：使项目嵌入和扩展 在此模块中，您将重点关注将项目嵌入和扩展到其他单元的过程。您将学习更改管理、可持续性及干预措施嵌入和扩展的过程，最终扩展第二模块的工作，创建正式的A3初稿。 第五部分：总结 在最后的模块中，您将有机会回顾和反思在前四个模块中完成的文件。在修订和最终确定这些文件后，您应将所有文件提交作为本课程的最终项目。
Part: 1
Title:Deepening Our Understanding of a Patient Safety Defect
Description:In this module, you will be introduced to a patient safety issue that will provide the basis for all of the work you will complete in this capstone course. After reviewing the incident, you will review content from the second course in the specialization regarding the use of the Learning from Defects Tool, and you will complete a first draft of a similar Learning from Defects template. Please note that each of the assessments in the first four weeks of this course are optional - this gives you the opportunity to develop first drafts of all of the documents you will submit for your capstone project, and receive valuable feedback on the work you have completed. In the last module of this course, you will resubmit final versions of the documents you have completed throughout the course. This final package of documents will comprise your entire grade for this capstone project course.
Part: 2
Title:Problem-solving and Proposing Interventions
Description:In this module, you will build upon what you learned in the previous module by continuing your investigation of patient falls and clarifying your project goals. You will review content from previous courses in the specialization that discussed problem identification, scoping your project, building an A3, and specifying performance measures. You will then initiate a first draft of an A3, and complete a first draft of a 5-Whys Table.
Part: 3
Title:Project Implementation and Stakeholder Engagement
Description:In this module, you will begin the process of implementation and stakeholder engagement for your proposed interventions. You will begin by reviewing content from previous courses on Translating Evidence into Practice, the 4 Es model, and project implementation, as well as several readings on these topics. At the end of the module, you will have the opportunity to complete and receive feedback on a first draft of your Premortem and 4E table.
Part: 4
Title:Embedding and Expanding the Project
Description:In this module, your focus will turn to embedding and expanding your project across additional units. You will review content on change management, sustainability, and the process of embedding and expanding your interventions. Finally, you will expand your work from Module 2 to create a first draft of a full, formal A3.
Part: 5
Title:Conclusion
Description:In this final module, you have the opportunity to review and reflect upon the documents you completed in the first four modules of the course. After revising and finalizing these documents, you should submit all of them as your final project submission for this course.
In this culminating course in the Patient Safety and Quality Improvement Specialization, you will apply the skills you have acquired across the previous six courses to address a realistic patient safety issue confronting Mercy Grace, a 500-bed urban hospital that is part of a larger hospital system. Based on the scenario provided, you will assess the situation and work through the problem using a variety of tools and strategies. You will have the opportunity to identify defects, root causes, and potential mitigation strategies; you will create a project implementation plan for addressing the issue in the form of an A3; you will identify risks of project failure and design a change management plan; you will identify means of converting the project from local to system-wide; and you will identify quality and safety measurements that will be used in evaluating the success of the project’s implementation.
