Overcoming Bias

所在平台: Coursera

课程主页: https://www.coursera.org/learn/overcoming-bias

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课程简介

课程名称：克服偏见 课程概述：本课程适合任何想要深入了解偏见及其对商业、关系和社区影响的人。课程开始时探讨“偏见”一词及其多种定义，随后涵盖职场偏见及克服个人偏见的策略。课程最后，学习者将参与一个活动，制定一个无偏见的职场行动计划。 课程大纲： 第一部分：什么是偏见？ 在这一模块中，我们将探讨“偏见”一词的含义，了解其心理和社会意义，认识到偏见是生活的一部分。模块将通过反思活动，让学习者探索自身的偏见及其对决策过程的影响。 第二部分：9至5的偏见 这一模块聚焦于职场偏见对工作环境的影响。我们将阅读描述职场偏见的文章，并探讨消除偏见的策略。模块末尾，学习者将思考如何实施改变以实现无偏见的职场。 第三部分：360度的偏见 本模块将深入探讨个人与偏见的关系。无论是受影响者还是施加偏见的人，自我意识是有效管理偏见的关键。学习者将在此模块中测量自己的偏见，并学习克服个人偏见的策略，从而实现更快乐的职场和社区。 第四部分：创建无偏见的工作环境 克服偏见对所有组织都至关重要。无偏见环境不仅让职场更有趣、生产力更高，也是人道的选择。在最后一模块中，学习者将把前面的理念付诸实践，专注于消除偏见的沟通方法和结果测量，并通过同行评审活动制定自己的无偏见职场计划。

课程大纲

Part: 1

Title:What Is Bias?

Description:Bias is a word we hear on a regular basis. We hear it at work when we are asked to attend training sessions. We hear it on the news when we learn about instances of prejudice and insensitivity. However, bias is not a simple word. Bias takes on several different forms and can have several different effects. In this module, we will explore the meaning of the word bias. We will learn that it has both a psychological and social meaning. We will also learn that bias is a normal part of life. The module concludes with an activity that allows learners to explore their own bias and reflect on how it influences the decision making process.

Part: 2

Title:9 to 5 Bias

Description:For many people, the workplace is like a second home. After all, we spend a significant amount of our day and week at our places of business. For these reasons, everyone wants to have a harmonious workplace. However, bias can upset an office environment and have a negative effect on morale, productivity, and overall well-being. In this module, we will read articles that describe workplace bias. We will also explore strategies for eliminating it. The module ends with a chance for you to think about how you would implement changes for a bias free workplace.

Part: 3

Title:Bias 360

Description:In the previous modules, we explored the definition of bias and how it affects the workplace. Now, it is time to take a more comprehensive approach to overcoming bias. To do so, we will start to look more closely at ourselves and our own personal relationship to bias. Whether you are the person being impacted or the person projecting a bias, self awareness is the key to effective bias management. In this module, you will learn how to measure your own bias. You will also learn strategies for overcoming personal bias and how self improvement translates to happier workplaces and communities.

Part: 4

Title:Creating a Bias Neutral Work Environment

Description:Overcoming bias should be important to all organizations. Having a bias free environment makes the workplace more fun and more productive. Furthermore, creating a bias neutral environment is simply the right, humane thing to do. Throughout this course, we have learned the meaning of the word bias as well as the different types of bias. We have explored management strategies for workplace bias and personal bias. Now, it is time to put these ideas into action. In our final module, we will focus on applying ideas that eliminate bias. We will focus on effective communication methods and how to measure outcomes so that we know bias initiatives are working properly. This module concludes with a peer reviewed activity in which you will build your own plan for a bias neutral workplace.

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