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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/organizational-behavior
课程评论：没有评论
课程名称：国际领导力与组织行为 课程概述：在当今商业和非营利组织中，领导者越来越多地在跨国和多文化环境中工作。无论是与海外客户或供应商合作，还是作为国际团队的一员，或是担任外派经理，领导者的有效性都依赖于对跨文化环境中个体和集体行为的理解与管理。本课程将与博科尼大学的专家教授及校友们共同探讨国际和跨文化领导力及组织行为的理论与实践。 通过心理学、神经科学、社会学、人类学等社会科学研究，我们将深入了解文化背景如何影响个体和团队决策，提升团队表现的因素，以及如何建立和利用社交网络。同时，汇聚国际领导者的实践经验，将帮助我们识别提升跨文化领导能力的具体步骤，并认识常见的领导挑战。 学习组织行为为您提升领导技能和反思自身行为倾向提供了绝佳机会。您将学习如何做出重要决策、激励他人，以及在团队中集成多样化的技能和观点。此外，您还将思考自己是倾向于与亲密的同事建立专业关系，还是与不同背景的人建立广泛的社交网络。 课程大纲： 第一周 - 领导才能：探讨国际视角下的领导力、常见陷阱与挑战，以及跨文化领导的机会。 第二周 - 文化导航：文化差异对组织的影响、文化解码及分类，发展跨文化智能。 第三周 - 沟通：沟通对领导身份和关系的影响，管理沟通以改善决策，提升跨文化沟通技能。 第四周 - 动机：个体动机的观点、文化差异对动机的影响，以及团队中的动机和承诺的建立。 第五周 - 网络：组织内部及跨组织的人际关系模式，战略性发展社交网络。 第六周 - 冲突：有效与无效的冲突管理方法，处理道德困境。 通过校友的参与，课程将为学员提供国际领导的实践见解。 建议背景：欢迎所有人参加！有基本的组织行为（沟通、决策、动机等）知识会更有帮助，但不是必需的。 如果您希望深入了解组织行为和决策过程，同时提升领导技能，本课程将非常适合您。我们期待欢迎您的加入，共同踏上学习与探索之旅。
Name:LEADERSHIP ACUMEN
Description:In the first module we outline the basics of leadership and leadership development with an international mindset, exploring common traps & challenges, and opportunities of intercultural leadership.
Name:NAVIGATING CULTURE
Description:In this second module we talk about the impact of culture and cultural differences on organizations, different perspectives on analyzing and decoding culture, and how to develop intercultural intelligence.
Name:COMMUNICATING EFFECTIVELY
Description:Almost everything international leaders do, they do through communication. In an international context, they often encounter communication barriers when they interact with followers, peers, and partners from other cultures. We talk about how to encourage open, respectful, and productive conversations for improving collaboration and collective decision-making. We will also closely examine the role of communication for leaders' identity and their relationships with others. Bocconi alumni who have accumulated many years of international experience share with us what they have learned about intercultural communication and how to develop your communication skills.
Name:MOTIVATING FOLLOWERS
Description:International leaders need to spur and channel the energy, talents, and commitment of their followers. To foster motivation leaders need to recognize people's diverse needs and motives, cultural foundations of motivation, and social mechanisms that determine motivation in teams. We emphasize that there is no “magic bullet” for motivation that works reliably and universally, we discuss motivation theories and frameworks that can greatly enhance international leaders’ ability to adapt their motivation efforts in intercultural contexts - both for individuals and for teams.
Name:BUILDING PROFESSIONAL NETWORKS
Description:Throughout the course we emphasize leaders’ interdependent relationships with followers, and the importance of managing those relationships. Here we broaden our view to consider the network of relationships. We work towards a solid understanding of how social networks evolve, how they constrain and enable cognition and behavior, and which relational norms international leaders want to consider as they actively network across cultural boundaries. Bocconi alumni will share their recommendations for effective networking.
Name:MANAGING CONFLICTS
Description:Conflicts are a normal occurrence in any organization, and can be productive and beneficial when managed effectively. In this last module we talk about conflicts styles, and focus on distributive and procedural justice concerns across a variety of cultural settings. Bocconi alumni share their approaches to identifying and working through important conflicts in a multicultural context. We also discuss how to handle ethical dilemmas – often the most challenging conflicts international leaders have to handle.
Leaders in business and non-profit organizations increasingly work across national borders and in multi-cultural environments. You may work regularly with customers or suppliers abroad, or be part of a globally dispersed cross-functional team, or an expatriate manager on an international assignment. You may be a member of a global online community, or a development aid worker collaborating with an international network of partner organizations. In all of these contexts, your effectiveness as a leader depends on how well you understand and are able to manage individual and collective behaviors in an intercultural context. In this course – together with a team of Bocconi expert faculty and Bocconi alumni – we’ll explore the theory and practice of international and intercultural leadership and organizational behavior. Social science research has revealed systematic ways in which our behavior differs across cultural contexts – enabling us to more effectively work across borders. Insights from psychology, neuroscience, sociology and anthropology, from communication studies and from management scholarship allow us to understand what shapes individual and group decision making, what enhances or weakens team performance, and how we can build and use our social networks. And the shared practical experience of international leaders allows us to identify concrete steps to enhancing intercultural leadership competence, and to be cognizant of common leadership challenges. Learning about organizational behavior provides a great opportunity to develop your leadership skills and to reflect on your own behavioral tendencies. How do you usually make important decisions? What motivates you and how do you try motivating others? How successfully do you leverage and integrate diverse skills and views in a team? Do you prefer professional relationships with a close-knit group of trusted colleagues, or with a far-flung network of acquaintances from all walks of life? If you really want to learn how organizations behave and take decisions and at the same time develop leadership skills, then this is the course for you. We are looking forward to welcoming you and supporting you on this journey of learning and discovery. COURSE SYLLABUS Week 1 - Leadership Acumen. International perspective on leadership, common traps & challenges, and opportunities of intercultural leadership. Week 2 - Navigating Culture. Impact of cultural differences on organizations, decoding culture, culture classifications and stereotyping, developing intercultural intelligence. Week 3 - Communication. Communication and its impact on leadership identity and relationships, managing communication to improve decision making, steps for developing your intercultural communication skills. Week 4 - Motivation. Views on individual motivation, cultural differences in motivation, developing motivation and commitment in teams. Week 5 - Networking. Patterns of interpersonal relationships in/across organizations, strategically developing social networks and social capital, norms for networking across cultures. Week 6 - Conflict. Effective / defective conflict management approaches, dealing with ethical dilemmas. Thanks to the participation of our alumni and of the Bocconi Alumni Association, participants will have practical insights on international leadership. RECOMMENDED BACKGROUND All are welcome! Some prior exposure to basic issues of organizational behavior (communication, decision making, motivation, etc.) is useful, but not required.
