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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/organization
课程评论：没有评论
课程名称：组织基础 课程概述：组织是理解每个公司或一般机构实际运作的基本主题，它是每位经理人必须掌握的核心知识。组织设计涉及如何划分工作以及如何确保各项活动与自主执行者之间的协调。此外，组织设计还需要考虑人们日常活动之间的相互依赖性（即流程），因为流程是实现组织效率和效能的真正杠杆。最后，组织设计还应考虑人们和单位如何作出决策，因为组织和决策是管理职能中两个中心且互补的活动。 为了实现这些目标，本课程旨在向您解释组织的主要概念，并强调实践导向：将通过真实的企业案例来说明典型的组织问题。同时，也提供扎实的理论背景，主要理论将用于深入研究组织设计的主要研究领域。 课程将探讨三个主要领域： 1. 微观层面（个人）和宏观层面（多个个体群体）的适当组织分析和设计； 2. 有效管理流程的分析，包括活动、绩效和原则； 3. 快速决策的分析，包括过程、约束、模型以及博弈论的方法。 课程大纲： - 组织设计：本周将介绍组织设计的主要概念，包括基本定义、个人工作中的组织维度、组织单位中活动分组的不同选择以及不同的组织结构。 - 业务流程：本周将介绍业务流程的主要概念，包括基本定义、流程绩效的主要维度和原则，以及业务流程再造的概述。 - 决策制定：本周将介绍决策制定的主要概念，包括决策过程的基本定义、与问题设定和问题解决相关的主要问题，以及博弈论的概述。
Name:Organizational design
Description:In this week the main concepts of organizational design will be presented, related to the basic definitions, the organizational dimensions of individual work, the different choices to group activities in organizational units, and the different organizational structures.
Name:Business Process
Description:In this week, the main concepts of business processes will be presented, related to the basic definitions, the main dimensions of process performance and principles, together with an overview of business process reengineering.
Name:Decision Making
Description:Decision making In this week, the main concepts about decision making will be presented, related to basic definitions of decision making process, the main issues related to problem setting and problem solving, and an overview of the game theory.
Organization is a fundamental theme to understand the real functioning of each company or, more in general, of any institution, and it is part of the basic know-how of each manager. Organization design implies decisions on how work is subdivided and how coordination between the various activities and people who autonomously perform them is guaranteed. Moreover, organization design is willing to consider also the interdependences between people daily activities (namely processes): in fact, processes are the real lever to achieve organizational efficiency and effectiveness. Lastly, organization design should also consider how people and units take their decisions, given that organizing and deciding are two central and complementary activities of the managerial function. To achieve these goals, this course aims at explaining you the main concepts of organization, with a strong practical orientation: illustration of typical organizational problems through real corporate examples will be used. But a solid theoretical background is provided as well: the main theories behind organizational design will be used to dig into the main areas of investigation. The course investigates three main areas: the analysis and design of a proper organization, at the micro level (individual) and at the macro level (group of multiple individuals); the analysis of how to effectively manage processes, in terms of activities, performance and principles; the analysis of how to rapidly take decisions, in terms of process, constraints, models and game theory approach.
