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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/operations-management-quality-and-supply-chain
课程评论：没有评论
课程名称：运营管理：质量与供应链 概述：本课程专注于过程改进，学习如何为持续的过程改进设定组织优先事项，执行过程改进项目，并维持持续改进的倡议。 学习目标： - 将基础原则与用于过程改进的框架和技术联系起来。 - 综合信息，做出组织倡议和过程改进的决策。 - 应用分析技术进行相关工作。 课程大纲： 1. 课程介绍：了解课程内容、同学及学习环境，掌握课程所需的技术技能。 2. 质量管理：学习产品质量与过程质量之间的联系，并建立持续过程改进的组织基础设施。 3. 过程控制与能力：评估过程中的变异，运用统计分析技术来跟踪并改善过程表现，同时与买方和供应商进行沟通。 4. 供应链管理：了解管理复杂供应链的基本职能、供应链战略，以及如何将供应链战略与产品特性对齐。学习如何在供应链中构建灵活性和适应性，包括不同合同类型（如批发价格合同、回购合同和收入分成合同）以及对牛鞭效应的分析和缓解策略。 5. 运营韧性：深入了解供应链管理的高级概念，包括网络规划、逆向供应链和绿色供应链策略，以及信息技术系统与商业流程的对齐。探讨新兴先进技术（如人工智能、RFID、区块链和物联网）在供应链管理中的应用。 通过这门课程，学员将提升在运营管理和供应链管理中的决策能力和技术应用能力。
Name:Course Orientation
Description:You will become familiar with the course, your classmates, and our learning environment. The orientation will also help you obtain the technical skills required for the course.
Name:Quality Management
Description:In this module, you will learn about the connection between product quality and process quality, and how to put in place an organizational infrastructure for continuous process improvement.
Name:Process Control and Capability
Description:In this module, you will learn about assessing variation in processes and deriving insights from such assessments. You will learn to apply statistical analysis techniques to track and improve process performance and to communicate it with buyers and suppliers.
Name:Supply Chain Management
Description:Supply chains are increasingly becoming global and complex. In this module, you will learn about the primary functions involved in managing a complex supply chain. Next, you will learn about supply chain strategy and how to align supply chain strategy with product characteristics. You will also learn about building agility and adaptability in supply chains. You will learn about contracting in supply chains to align the different entities of supply chains. Specifically, you will learn about wholesale price contracts, buy-back contracts, and revenue-sharing contracts. Finally, we will learn about the bullwhip effect in supply chains, the courses of the bullwhip effect, and the mitigation strategies of the bullwhip effect.
Name:Operations Resilience
Description:In this module, we will learn about advanced concepts in supply chain management. First, you will learn about network planning in supply chains, and supply chain network design. Then you will learn about remanufacturing, closed-loop supply chains, and reverse supply chains. We will also learn about green supply chains and strategies for building environmental friendliness in supply chains. We will then learn about IT systems of supply chains, and aligning IT systems with business processes. Finally, we will learn about emerging advanced technologies in supply chains and their uses. Specifically, we will discuss the roles of artificial intelligence, radio frequency identification devices (RFID), blockchains, and the internet of things (IoT) in supply chain management.
In this course you will focus on process improvement. You will learn how to set organizational priorities for continuous process improvement, how to execute process improvement projects, and how to sustain the initiative for continuous improvements. You will be able to: • Relate underlying principles to frameworks and techniques used for process improvement • Synthesize information to make decisions for organizational initiatives and process improvement • Apply analytical techniques for tac
