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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/negotiation-skills
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课程名称：成功的谈判：基本策略与技能 课程概览：我们每天都在进行谈判，无论是在与朋友、家人、房东、汽车销售商或雇主的个人交流中，还是在商业关系中。谈判是商业成功的关键，没有盈利的合同，公司就难以生存。同时，良好的谈判技能也能促进职业发展。欢迎加入数十万成功学习者的行列，一同学习这一全球热门且高评价的在线课程。在课程中，您将学习并实践成功谈判的四个步骤： 1. 准备：规划您的谈判策略 2. 谈判：运用成功的关键战术 3. 成交：创建合同 4. 执行与评估：最终阶段 要顺利完成本课程并提升您的谈判能力，您需要： 1. 观看短视频（时长5到20分钟不等），视频包含互动问题以测试您对谈判策略与技能的理解。您可以根据个人喜好调整观看速度，可以选择在几周内观看或者一次性观看完毕。有学习者甚至把课程比作“绝命毒师”和“纸牌屋”，认为内容同样精彩复杂！ 2. 在第6模块中测试您的谈判技能。您可以与当地朋友进行谈判，或者通过讨论区寻找来自世界各地的谈判伙伴。您的谈判伙伴将对您的技能提供反馈。为帮助您谈判，我还开发了一些免费的谈判规划工具，您可以在http://negotiationplanner.com/找到这些工具及应用。 3. 参加期末考试。成功完成本课程需正确回答80%的考试问题。这是一个能力考试，您可以多次参加，直到掌握所学内容为止。 课程证书 您还有机会获得课程证书，认可您在课程中的成就，并包含密歇根大学的徽标。有关证书的详细信息，请访问：https://learner.coursera.help/hc/en-us/articles/209819053-Get-a-Course-Certificate 该课程同时提供西班牙语和葡萄牙语版本。想加入完全翻译的西班牙语版本，请访问： https://www.coursera.org/learn/negociacion/ 想加入完全翻译的葡萄牙语版本，请访问：https://www.coursera.org/learn/negociacao 视频带有中文字幕、英文、乌克兰文、葡萄牙语（巴西语）、西班牙语字幕。 课程由密歇根大学创建。
Name:Welcome to Successful Negotiation!
Description:Through this course you'll learn and practice the strategies and skills that will help you become a successful negotiator in your personal life and business transactions. After completing this module, you'll be able to state the four key stages of negotiation and what you need to do successfully complete this course.
Name:Prepare: Plan Your Negotiation Strategy
Description:This module focuses on the first step in the negotiation process - planning for a negotiation. One critical component you'll learn is how to complete a negotiation analysis to set you up for success.
Name:Negotiate: Use Key Tactics for Success
Description:This module focuses on two especially important topics: (1) how to use power during negotiations and (2) psychological tools that you can use during negotiations. Keep a paper and pencil handy, as you'll be participating in several experiments as watch these videos!
Name:Close: Create a Contract
Description:This module focuses on the negotiation that takes place in a business deal after reaching an initial agreement – the negotiation to create a binding contract. Among other things, you'll learn to decide if you need a lawyer or can act as your own for contract creation. However, the videos should not be construed as providing legal advice.
Name:Perform and Evaluate: The End Game
Description:This module focuses on performing and evaluating your agreement. If both parties perform as expected, there is no problem. But if they fail to perform, the dispute resolution processes that we cover in this module is important - especially mediation and arbitration.
Name:Practice Your Negotiation Skills with an Interactive Experience and Live Negotiations
Description:This module gives you two chances to practice what you have learned in the course. First, you can practice your negotiation skills during an interactive experience with two investors who are interested in funding your start-up business. Second, you can test your skills in a live real estate negotiation with a friend or with someone from another part of the world who is taking the course.
Name:Final Examination
Description:Once you have successfully completed the Final Exam, you will have successfully completed the course! The estimated time to complete the examination is 75 minutes. You can retake the examination until you are confident that you understand these concepts.
We all negotiate on a daily basis. On a personal level, we negotiate with friends, family, landlords, car sellers and employers, among others. Negotiation is also the key to business success. No business can survive without profitable contracts. Within a company, negotiation skills can lead to your career advancement. I hope that you will join the hundreds of thousands of learners who have made “Successful Negotiation” one of the most popular and highly-rated MOOCs worldwide. In the course, you’ll learn about and practice the four steps to a successful negotiation: (1) Prepare: Plan Your Negotiation Strategy (2) Negotiate: Use Key Tactics for Success (3) Close: Create a Contract (4) Perform and Evaluate: The End Game To successfully complete this course and improve your ability to negotiate, you’ll need to do the following: (1) Watch the short videos (ranging from 5 to 20 minutes). The videos are interactive and they include questions to test your understanding of negotiation strategy and skills. You can speed up or slow down videos to match your preferred pace for listening. Depending on your schedule, you can watch the videos over a few weeks or you can binge watch them. A learner who binge-watched the course concluded that “It’s as good as Breaking Bad.” Another learner compared the course to “House of Cards.” Both shows contain interesting examples of complex negotiations! (2) Test your negotiation skills by completing the negotiation in Module 6. You can negotiate with a local friend or use Discussions to find a partner from another part of the world. Your negotiation partner will give you feedback on your negotiation skills. To assist you with your negotiations, I have developed several free negotiating planning tools that are related to the course. These tools and a free app are available at http://negotiationplanner.com/ (3) Take the final exam. To successfully complete the course, you must answer 80% of the questions correctly. The exam is a Mastery Exam, which means that you can take it as many times as you want until you master the material. Course Certificate You have the option of earning a Course Certificate. A Certificate provides formal recognition of your achievements in the course and includes the University of Michigan logo. Learn more about Certificates at: https://learner.coursera.help/hc/en-us/articles/209819053-Get-a-Course-Certificate This course is also available in Spanish and Portuguese. To join the fully translated Spanish version, visit this page: https://www.coursera.org/learn/negociacion/ To join the fully translated Portuguese version, visit this page: https://www.coursera.org/learn/negociacao Subtitles for the videos are available in English, Ukrainian, Chinese (Simplified), Portuguese (Brazilian), Spanish Created by: University of Michigan The course logo composite is shared with a Creative Commons CC BY-SA (https://creativecommons.org/licenses/by-sa/2.0/) license, and was created using images provided courtesy of Flazingo Photos (http://bit.ly/1zOylRm) and K2 Space (https://www.flickr.com/photos/k2space/14257556613/in/set-72157644732478432).
