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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/management-fundamentals-healthcare-administrators
课程评论：没有评论
课程名称：管理基础 课程概述：人是任何企业最宝贵的资产，但同时也是最不可预测和最难以管理的资产。尽管良好的人员管理对于任何组织的健康至关重要，但许多管理者并没有接受足够的培训来做出正确的管理决策。本课程由宾夕法尼亚大学沃顿商学院的获奖作者和著名管理教授迈克·尤西姆和彼得·卡佩利设计，旨在向您介绍管理人员的关键要素。基于他们在沃顿商学院的热门课程，本课程将教您如何激励个体表现和设计奖励系统，如何设计工作和组织工作以实现高效能，如何做出良好及时的管理决策，以及如何设计和改变组织架构。通过本课程，您将掌握激励、组织和奖励员工的技能，从而使您的企业和社会组织蓬勃发展。 课程大纲： 1. **激励与奖励** - 本模块将教您如何理解激励对个人表现的影响，以及如何利用这种激励来推动表现。您将探讨奖励系统的设计，以及行为修改、模仿、从众和合规等心理学概念如何影响这些系统。您还将研究当前技术、追踪系统和外包在员工招聘过程中的应用，并学习如何向员工提供有价值的反馈，以及如何使绩效评估更有效。完成此模块后，您将能够将所学知识应用于激励、招聘和评估员工。 2. **任务、工作与工作系统** - 本模块旨在帮助您理解任务和工作的区别。您将学习工作是如何历史上设计的，并探讨与过去工作系统相关的缺点。您还将了解工程学和心理学对工作设计的影响。最后，您将通过通用汽车和丰田的真实案例比较它们各自的工作方法。完成此模块后，您将理解工作和工作系统如何演变以提高员工表现和生产力。 3. **做出良好及时的管理决策** - 本模块将教您如何做出良好及时的管理决策。通过多个实际案例，您将看到领导者如何创造和建立决策思维模式。您还将学习领导者如何可能做出对团队或公司产生负面影响的错误决策。完成此模块后，您将能够应用关键概念来做出良好及时的管理决策，并建立更高效的团队。 4. **设计和改变组织架构** - 本模块旨在描述组织架构对管理及团队表现的影响。您将探讨不公对员工之间的差异如何影响公司的成功，并查看两个领导者在面对组织结构问题时采取的应对措施。完成此模块后，您将能够识别出在组织中引导变革的关键步骤。 通过本课程的学习，您将掌握管理人员的核心技能，推动组织的发展与成功。
Name:Motivation and Reward
Description:In this module, you'll learn how motivation affects an individual's performance and how to use that motivation to drive performance. You'll explore how incentive systems are designed and how psychological concepts such as behavior modification, imitation, conformity, and compliance influence and shape these systems. You’ll also examine the current process of hiring employees using technology, tracking systems, and outsourcing. And you’ll learn how you can provide valuable feedback to your employees, and make performance appraisals productive. By the end of this module, you’ll be able to apply what you've learned to best motivate, hire, and evaluate your employees.
Name:Task, Jobs, and Systems of Work
Description:This module is designed to teach you the difference between a task and a job. You'll learn how jobs are historically designed, and you'll explore some of the drawbacks related to past work systems. You'll also learn how job design has been influenced by engineering and psychology. Finally, you'll look at real-world examples from the GM and Toyota to compare their respective approaches. By the end of this module, you'll understand how jobs and systems of work have evolved to improve employee performance and productivity.
Name:Making Good and Timely Management Decisions
Description:In this module, you'll learn how to make good and timely management decisions. Through several real-world examples, you'll see how leaders create and build a decision-making mindset. You'll also learn how leaders can make costly decisions that affect their team or their entire company negatively. By the end of this module, you will be able to apply key concepts to make good and timely management decisions and build a higher performing team.
Name:Designing and Changing the Organization's Architecture
Description:This module was created to describe the influence of an organizations architecture on management and its team's performance. You'll explore how inequity fosters disparity among employees and can inhibit a company's success. You'll also look at two real-world examples of leaders who tackled problems within their organizational structures to effect change. By the end of this module, you will be able to identify key steps in which you can lead change within your organization.
People are the most valuable asset of any business, but they are also the most unpredictable, and the most difficult asset to manage. And although managing people well is critical to the health of any organization, most managers don't get the training they need to make good management decisions. Now, award-winning authors and renowned management Professors Mike Useem and Peter Cappelli of the Wharton School have designed this course to introduce you to the key elements of managing people. Based on their popular course at Wharton, this course will teach you how to motivate individual performance and design reward systems, how to design jobs and organize work for high performance, how to make good and timely management decisions, and how to design and change your organization’s architecture. By the end of this course, you'll have developed the skills you need to start motivating, organizing, and rewarding people in your organization so that you can thrive as a business and as a social organization.
