Leading Teams

所在平台: Coursera

课程主页: https://www.coursera.org/learn/leading-teams

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课程简介

课程名称:团队领导 概述:在本课程中,您将学习如何建设您的团队、提升团队合作与协作,并通过持续学习与改进来维持团队的表现。您将了解到最佳实践,包括团队的组成以及个人和团队目标的对齐。课程还将教您如何建立角色、构建结构及管理决策,以帮助您的团队表现优异。此外,您还将学习管理关键团队流程(如冲突解决和建立信任),这些都对团队表现有深远影响。课程中将讨论如何充分利用团队的生产潜力,同时降低团队合作中的风险和陷阱。 在现代组织中,大多数工作都是在团队中完成的,但团队合作的结果却常常好坏参半。许多团队的设计与结构不佳,出现功能失调的冲突,协调失误和动机挑战。因此,许多团队未能发挥潜力,表现往往低于单独完成相似任务的个人。完成本课程后,您将掌握一套工具和实践,能够有效设置、管理、评估并持续改进您的团队。这些洞察将使您不仅成为更有效的团队领导者,也能在团队中成为卓越的贡献者。 课程大纲: 1. 设计卓越团队 - 作为团队领导,您需要确定最佳的团队构成和结构,包括团队的最佳规模、成员多样性、价值观和目标,这些都会对团队动力和表现产生重大影响。本模块将教授您如何有效设计团队的策略和战术。 2. 构建卓越团队结构 - 在第一模块中,我们讨论了您作为团队领导的角色,包括团队的规模、构成、个性多样性和目标。此外,您还需确定团队的结构,包括决策、奖励和角色的安排,并确保团队有一套明确的行为规范指导其行为。本模块将教授有效构建团队结构的策略和战术。 3. 管理团队动态 - 同样的任务、相似的资源和人才,团队的表现却千差万别,原因在于我们对团队流程的管理不当。您将在本模块中学习如何识别团队工作中常见的流程障碍,并克服这些障碍,从而创造高效能团队。 4. 创建可持续的团队表现与学习 - 本模块专注于在团队中创造可持续的高绩效水平,您将学习如何评估团队表现并确保这些高表现具备可持续性。同时,我们还将讨论如何确保团队内部的学习及新思想的有效流动。

课程大纲

Name:Designing Your Team for Excellence

Description:As a team leader, you must determine how best to compose and structure your team. You will need to determine the optimal team size, diversity of team members, values, and goals for the team -- all of which will have a big impact on team dynamics and performance. In this module, you will learn strategies and tactics to design your team effectively.

Name:Structuring Your Team for Excellence

Description:In the first module of the course, we discussed your role as a team leader in designing your team's size, composition, diversity of personalities and values, and goals. In addition, you must determine how best to structure your team, specifically how you will structure decision making, rewards, and roles. You must also ensure the team has a clear set of norms that guide its behavior. In this module, you will learn strategies and tactics to structure your team effectively.

Name:Managing Team Dynamics

Description:It is common to see teams working on identical tasks and having similar access to organizational resources and talent produce systematically different performance outcomes. This occurs because we mismanage team processes, or how teammates work on the task and interact with one another during teamwork. In this module, you will learn how to recognize most typically process hurdles in teamwork and how to overcome them, thus creating high-performing teams.

Name:Creating Sustainable Team Performance and Learning

Description:This module is focused on creating sustainable levels of high-performance in teams. In this module you will therefore learn how to evaluate team performance and how to ensure this high performance is sustainable in your teams. Relatedly, we will discuss how to ensure team learning and effective flow of new ideas in your teams.

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课程详情

In this course, you will learn how to build your team, improve teamwork and collaboration, and sustain team performance through continuous learning and improvement. Specifically, you will learn best practices for composing a team and aligning individual and team goals. You will also learn how to establish roles, build structures, and manage decision making so that your team excels. This course will also help you manage critical team processes such as conflict resolution and building trust that have a profound impact on your team’s performance. You will discuss some of the best ways to harness the productive potential of teams while mitigating the risks and traps of teamwork. In modern organization, most of work is done in teams, yet the results of teamwork are exceptionally mixed. Many teams are poorly designed and structured, fraught with dysfunctional conflict, experience coordination breakdowns and serious motivation challenges. As a result, many teams fail to realize their potential and frequently underperform even individuals working on similar tasks. After completing this course, you will acquire a set of tools and practices that enable you to effectively set up, run, evaluate, and continuously improve your team. Such insights will both make you a more effective team leader but also a standout contributor in team settings.

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