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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/leadership-motivation-organizational-control
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课程名称：领导力、激励与组织控制 课程概述： 本课程旨在为您作为主管提供必要的技能和知识，以便有效领导和激励员工，同时实施和监控有效的组织控制。完成课程后，您将能够： - 确定领导者所需的技能，并解释何时适合使用特定的领导风格。 - 识别主管可以用来激励个人和团队以提高绩效的因素。 - 描述主管在执行控制过程四个步骤中的角色。 - 确定质量标准，并解释一致性质量对组织成功的重要性。 - 理解关键财务报表，并利用这些信息来改善组织控制。 最重要的是，您将能够立即应用这些知识，成为更有效和高效的主管。 如果您想成为主管或目前正在担任这一职务，本课程正适合您。您不需要具备管理或监督的背景，只需拥有高中文凭或同等学历及几年工作经验即可参加本课程。该课程没有先决条件，也不需要任何特殊软件。 课程大纲： 1. 模块一：领导与激励他人 描述：完成本模块后，您将更好地理解领导过程，主管作为领导者的角色，以及有效领导对员工和整个组织的影响。 2. 模块二：工作中的激励 描述：在本模块结束时，您将能够解释激励的概念和激励员工行为的因素。您将进一步理解主管通过奖励、需求满足、赋权和工作设计在激励员工方面的重要角色。 3. 模块三：控制与改进结果 描述：在本模块结束时，您将能够解释控制过程及其对主管工作的关键性。同时，您将理解质量的重要性以及几种重要的质量测量和改进理论。最后，您将学习实施控制和减少变更抵制的最佳实践。 4. 模块四：会计与财务信息 描述：在本模块结束时，您将理解会计和财务在主管工作中的重要性。此外，您将能够解释关键财务报表的目的和重要性，并解读这些报表以提高您作为主管的有效性。 5. 模块五：实践视角 描述：在本模块中，您将把过去四周所学的知识和技能应用于实际情况中。
Part: 1
Title:Leading and Inspiring Others
Description:At the conclusion of this module you will better understand the process of leadership, the role that supervisors play as leaders, and how effective leadership affects employees and the organization as a whole.
Part: 2
Title:Motivating People at Work
Description:At the end of this module you will be able to explain the concept of motivation and the factors that motivate employee behavior. You will further understand the important role supervisors play in motivating employees through rewards, needs fulfillment, empowerment and job design.
Part: 3
Title:Controlling and Improving Results
Description:At the end of this module you will be able to explain the controlling process and why controlling is a crucial part of a supervisor's job. You will further understand and be able to explain the importance of quality and several important theories for measuring and improving quality. Finally you will learn best practices for implementing control and reducing resistance to change.
Part: 4
Title:Accounting and Financial Information
Description:At the end of this module you will understand why accounting and finance are important factors in the job of a supervisor. In addition you will be able to explain the purpose and importance of key financial statements and interpret those statements to improve your effectiveness as a supervisor.
Part: 5
Title:Practical Perspectives
Description:In this module you will apply the knowledge and skills you developed over the past four weeks to a real-world situation.
This course gives you access to the essential skills and knowledge that you will need as a supervisor to lead and motivate employees, and to implement and monitor effective organizational controls. At its conclusion, you will be able to: • Identify the skills that leaders need and explain when specific leadership styles are appropriately used. • Identify factors that supervisors can use to motivate individuals and groups for improved performance. • Describe the supervisor’s role in carrying out the four steps of the control process. • Identify quality standards and explain why consistent quality is crucial to organizational success. • Understand key financial statements and use the information to improve organizational controls. Most importantly, you will be able to apply this knowledge immediately to be a more effective, efficient supervisor. If you want to become or are currently working as a supervisor, this course is made for you. You do not need to have management or supervisory. If you have a high school diploma or its equivalent and a few years of work experience, you are qualified for this course. There are no prerequisites for this course, and you do not need any special software.
