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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/intro-quality-improvement-healthcare-1
课程评论：没有评论
课程名称：医疗质量改善导论 概述：本课程从全球视角引入医疗质量改善（QI）的概念、理论及应用。课程内容包含患者、临床医生和学者对质量改善的见解，以及他们如何协作推动变革。通过研究他们所面临的挑战和克服这些挑战的策略，学员将学习批判和应用核心的质量改善方法，来自该领域的专家将分享经验。 课程目标： 1. 识别不同质量改善方法的特征，从而进行批判并决定适合何时使用。 2. 了解结构化质量改善方法的必要组成部分，以便在规划、设计、实施和评估改善工作中应用关键的质量改善方法。 课程大纲： 第一部分：医疗质量与质量改善 - 学习医疗质量的含义及其改善的必要性，了解重要的质量改善方法。通过患者的视角认识不良质量医疗的影响，并看到全球范围内的问题证据。学习的一个经典质量改善案例是密歇根基石项目。 第二部分：促动和赋能利益相关者，共同愿景 - 引入利益相关者的参与与赋权，强调社区、患者和公众参与的重要性。通过服务使用者和社区的真实经历，以及与临床医生和学者的合作，了解良好领导力和共同愿景的重要性，并通过行动效应法实际发展改善的程序理论。 第三部分：医疗流程：映射与实施变化 - 介绍流程映射和计划-执行-研究-行动周期（PDSA）作为支持实践中质量改善的工具。这些方法在许多改善过程中是核心，帮助理解和改善护理流程。专家们分享他们在实践中的应用及其在COVID-19疫情期间的经历。 第四部分：长远成功与背景的重要性 - 考虑影响改善倡议长远成功的因素，探讨成功后的持续性。将基于证据的工具应用于示例QI倡议，了解改善倡议的背景对实施和成果的影响。通过对比瓜地马拉农村和美国的两个案例研究，识别背景中的不同元素及其相互作用。课程后期还将讨论QI团队在设计和实施项目时面临的常见挑战，包括在应用质量改善方法时忠实度的角色。
Part: 1
Title:Healthcare Quality and Quality Improvement
Description:In this module you will learn what is meant by quality in healthcare and why quality improvement is needed, and gain a high level appreciation for some important approaches to quality improvement. You will hear from a patient perspective about the implications of poor quality healthcare, and see some evidence of the global scale of the problem. You will learn about a well-studied example of a quality improvement initiative, the Michigan Keystone project. In addition, you will participate in activities to enable you to reflect on your own knowledge and experience of quality, and quality improvement, in health and care systems.
Part: 2
Title:Engaging and Empowering Stakeholders with a Shared Vision
Description:In this second module of the course you will be introduced to stakeholder engagement and empowerment including the importance of community, patient and public involvement. You will engage with lived experiences of service users and communities working together with clinicians and academics to improve health and healthcare. You will learn about the importance of good leadership and building a shared vision, and how to practically develop a programme theory for improvement through the Action Effect method.
Part: 3
Title:Healthcare Processes: Mapping and Implementing Changes
Description:This third module provides an introduction to process mapping and the Plan-Do-Study-Act Cycle as tools to support QI in practice. These methods are core in many approaches to improvement, used to understand and then improve processes of care. You will hear from experts in the field about their use of these methods, and their experiences leading quality improvement in practice, including during the COVID-19 pandemic. You will learn about challenges they encountered and strategies they used to overcome them.
Part: 4
Title:Long Term Success and the Importance of Context
Description:In this fourth module you will consider issues relating to the long term success of improvement initiatives – what influences whether improvement is sustained once achieved? You will apply an evidence-based tool promoting long term success to example QI initiatives. The context in which an improvement initiative takes place has a significant impact on both implementation and outcomes. Considering two contrasting case studies, one set in rural Guatemala and one in the USA, you will learn how to identify different elements of context and their interaction. In the later part of the module you will learn about common challenges and obstacles that QI teams face when designing and implementing their QI projects, including the role of fidelity in the application of quality improvement methods.
This course introduces you to the concepts, theories and application of Quality Improvement (QI) in healthcare from a global perspective. You will hear from patients, clinicians and academics what quality improvement means to them, and how they work together to deliver change. Studying the challenges, they faced and strategies they utilised to overcome those challenges, you will learn to apply and critique core QI methods, from experts in the field. By the end of this module you will be able to: 1. Recognise the characteristics of different approaches to quality improvement in order to critique them and make decisions as to when to deploy them. 2. Explain the necessary components of a structured approach to quality improvement in order to apply key quality improvement methods to support the planning, design, implementation and evaluation of improvement efforts.
