Introduction to Multinational and Cross-Cultural Teams

所在平台: Coursera

课程主页: https://www.coursera.org/learn/intro-multinational-cross-cultural-teams

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课程简介

课程名称:跨国与跨文化团队入门 课程概述: 在当今的商业环境中,跨国和跨文化团队已成常态。无论你是已经在跨国团队中工作,还是希望改善管理风格以获得更好的成效,理解文化在沟通与协作中的影响都是至关重要的。此课程将帮助你掌握如何在多元文化中有效工作,克服挑战并将其转化为成功机会。通过学习这一课程,你将获得提升跨国团队管理能力的必要技能。 课程大纲: 1. **文化的重要性与起步** 本模块帮助你定义文化,识别自己的文化背景,并理解文化在不同环境中的表现。你将能讨论文化实践及其对组织的影响。 2. **团队合作的机遇与挑战** 在本模块中,你将了解多元文化中团队的角色,分析团队的重要性,并探讨团队中的各种个性特征。你还将学习“霍桑效应”与“马斯洛需求层次理论”如何影响团队,并讨论多样性对团队的作用。 3. **跨国与跨文化团队的机遇与挑战** 本模块以真实团队案例为基础,让你分析不同文化对有效团队合作的定义。你将描述高效的跨国团队特征,并识别其中的机遇与风险,理解线性时间与灵活时间、高语境与低语境的文化概念。 4. **跨文化管理实践** 在这一模块中,你将识别跨国团队中的利益相关者,并说明为什么需要跨文化团队技能。讨论沟通在跨国团队成功中的重要性,理解技术在团队中的未来角色,定义成功跨文化领导者的特质,并实践提升跨国团队的三种工具。 加入我们,丰富你的跨文化工具箱,成为更有效和更有价值的跨国团队管理者!

课程大纲

Name:Getting Started and Why Culture Matters

Description:In this module, you will be able to define culture and identify your own culture. You will be able to demonstrate how your culture shows up differently depending on the setting that you are in. You will be able to discuss cultural practices and how those practices can be perceived. You will be able to discuss where culture shows up in your organization and illustrate how it can impact an organization.

Name:Opportunities and Challenges of Teamwork

Description:In this module, you will be able to define the role of team within diverse cultures and identify opportunities and challenges of such a team. You will be able to analyze the importance of teams and define various personality traits that show up in teams. You'll be able to explain how the Hawthorne Effect and Maslow's Hierarchical needs play into teams and discuss the role diversity has on a team.

Name:Opportunities and Challenges of Multinational and Cross-Cultural Teams

Description:In this module you will examine use cases of real teams and be able to analyze how different cultures define good teamwork. You will be able to describe what a high-functioning multinational, cross-cultural team looks like and recognize the opportunities and pitfalls of a multinational, cross-cultural team. You will be able to define the concepts of linear versus flexible time and high-context versus low-context in regards to culture.

Name:Practicing Cross-Cultural Management

Description:In this module, you will be able to identify who the stakeholders are in your multinational, cross-cultural team and explain why you need multinational and cross-cultural team skills in your team. You will be able to discuss why communication is essential to multinational, cross-cultural team success and identify how technology is the future of teams. You will be able to define the qualities of a successful cross-cultural leader and practice three tools for enhancing multinational, cross-cultural teams.

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课程详情

Do you (or do you want to) work on a multinational team? Do you want to become a manager or improve your current management style to get better results? Are you unsure if culture is impacting your ability to communicate and collaborate? If you answered yes to any of these questions, then this course – and its associated specialization – is for you! We have entered an era where multinational and cross-cultural teams are now the norm. As a result, it is nearly impossible to conduct business without interacting with people from places far from home. In order to be an effective manager, one must understand the challenges that arise because of culture, how to navigate them, and, most importantly, turn them into opportunities for success. Thankfully, this is not new. We all have a culture that is unique to ourselves and we have all been part of a team with people different than ourselves. The secret truth is that this has always been an essential tool. We are lucky that now we have incentive to examine it and build the skills to use it. So if you’re ready to learn all about how to be a more effective and valued manager of multinational teams, join us and fill your cross-cultural toolbox!

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