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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/intercultural-communication
课程评论：没有评论
课程名称：跨文化沟通与冲突解决 概述：随着全球交易的迅速发展，跨文化沟通与冲突解决的重要性日益增强。科技的进步使全球沟通变得更加便捷，运输成本的降低使得跨境人才的使用变得频繁，每天都会产生数以百万计的不同文化间的互动。课程将探讨在跨文化互动过程中，沟通如何变得更加复杂，包括对刻板印象、普遍化、沟通方式、沟通策略和沟通取向等主题的分析。 完成本课程后，您将能够： 1. 解释导致冲突的跨文化互动维度。 2. 分析跨文化互动的动态过程。 3. 规划跨文化互动的成功策略。 课程大纲： 第一部分：跨文化互动与冲突的维度 描述：本模块将开始探讨理解文化差异的重要性。我们将定义文化，并区分跨文化与同文化的互动。 第二部分：分析跨文化互动的动态 描述：本模块将分析跨文化互动的动态过程，并识别跨文化互动中存在的框架与障碍。 第三部分：课程总结 描述：恭喜您完成了本课程！请观看课程结束视频，阅读UCI扩展项目的信息，并完成课后调查。
Part: 1
Title:Dimensions of Intercultural Interactions and Conflict
Description:In this module we will begin by examining the importance of understanding cultural differences. We will then define culture and distinguish between inter- and intra- cultural interactions.
Part: 2
Title:Analyze the Dynamics of Intercultural Interactions
Description:In this module we will begin by analyzing the dynamics of intercultural interactions. We will then identify frameworks and barriers present in intercultural interactions.
Part: 3
Title:Course Wrap-up
Description:Congratulations! You've made it to the end of the course. Please watch the end of course video, read the message from UCI Extension, and complete the post-course survey.
Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored. Upon completing this course, you will be able to: 1. Explain the dimensions of intercultural interactions that add to conflict 2. Analyze the dynamics of intercultural interactions 3. Plan strategies for success in intercultural interactions
