Inclusive Leadership: The Power of Workplace Diversity

所在平台: Coursera

课程主页: https://www.coursera.org/learn/inclusiveleadership

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课程简介

课程名称:包容性领导:职场多样性的力量 课程概述:您想促进多样性和包容性吗?本课程将赋能并帮助您发展包容性文化,让每一个人都感到被重视和尊重。您将学习来自全球的高度包容性领导者如何通过社会影响力的过程与各种背景的个体有效互动。您将加深对多样性好处的理解,并探索丰富的观点和实践,帮助您获得这些好处。 本课程适用于任何类型工作场所中当前或未来的领导者,无论您是公司的首席执行官、部门负责人、工作组经理、团队领导者,还是委员会主席等角色。 课程亮点包括学习包容性领导的典型特征(基于全球研究)、增强自我意识、发展沟通技巧以及提高帮助他人感受到强烈归属感的能力。课程内容涵盖传统和时效性话题——从倾听、反馈和协作,到特权、隐性偏见、微攻击和微肯定。 本课程的讲师是全国知名的教育家、领导者和公众演讲者布伦达·阿伦博士(通信学荣誉教授)。阿伦博士是一位退休的首席多元化官,她提供备受好评的研讨会、咨询和演讲,主题涉及包容性领导、种族平等、战略规划、职场尊重及多样性招聘/保留实践。她能够用不具威胁性的方式解释复杂和敏感的话题,并清晰地阐述概念,提供引人入胜的现实生活例子,包括她自己的经历。 课程大纲包括: 1. **包容性的重要性**:探讨包容性的定义及其对促进职场多样性的重要性。 2. **包容性领导的重要性**:学习包容性领导的定义、自我意识及其好处。 3. **高度包容性领导者的六大特征**:研究如何通过这六大特征来实现有效的包容性领导。 4. **沟通与包容性领导**:探索包容性沟通实践,帮助他人感受到被重视和尊重。 该课程还提供多种学习资源,包括关键概念词汇表、后续步骤清单等,帮助您更好地应用学习内容。请定期查看资源部分,因为会不断增加和更新材料。

课程大纲

Name:Inclusion Matters

Description:This module provides perspectives on inclusion. We will explore the meanings of inclusion and why inclusion is important for promoting workplace diversity. The lessons will provide a foundation for becoming a highly inclusive leader. The first lesson defines inclusion. The second and third lessons describe and give examples of four factors of inclusion (belonging, uniqueness, equity, and non-discrimination). The fourth lesson discusses diversity in the workplace. It also explains how organizations benefit from inclusion. And it clarifies the relationship between inclusion and diversity. The module concludes with a Spotlight on The Workplace (Lesson 5). The Resources section of our course has: 1. A glossary of key concepts from this module 2. A Next Steps list to help you apply what you've learned in each module 3. An Inclusive Leadership Self-Assessment, and other materials to enhance your learning. Please check the Resources section regularly because I will periodically add and update materials.

Name:Inclusive Leadership Matters

Description:In this module, you will learn perspectives on inclusive leadership. The first lesson reviews traditional theories of leadership and offers the definition of leadership that we will use in our course. The second lesson explains how we define inclusive leadership. The next two lessons delve into self-awareness, a crucial aspect of inclusive leadership. The module concludes with a lesson on the benefits of inclusive leadership and a Spotlight on Privilege. Please note that the Resources section of our course has a glossary of key concepts from this module. The Resources section of our course has: 1. a glossary of key concepts from this module, and 2. a Next Steps list to help you apply what you've learned in this module, and a variety of other materials to enhance your learning. Please check the Resources section regularly because I will be adding and updating materials.

Name:Six Signature Traits of Highly Inclusive Leaders

Description:In this module, we will explore six signature traits of inclusive leadership. Researchers Bernadette Dillon and Juliet Bourke conducted a large-scale international project to study how leaders around the world were responding to changes related to inclusion. They identified six signature traits of highly inclusive leaders. The first lesson provides an overview of the six traits. The next lessons offer an overview of each trait and explain how inclusive leaders enact those traits. The module concludes with a Spotlight on Implicit Bias. The Resources section includes: 1. a glossary of key concepts from this module, and 2. a Next Steps list to help you apply what you've learned in this module. Please check the Resources section regularly because I will often add and update materials.

Name:Communication and Inclusive Leadership

Description:In this module, we’ll explore a variety of communication practices related to the six signature traits of inclusive leaders. Communication refers to the wide variety of ways that humans share meaning with one another, including communicating with oneself! Each lesson in this module provides information and ideas for how to communicate inclusively - how to show others that they are valued and respected. First, we will explore a few communication topics that are especially relevant to members of non-dominant groups in the workplace. Then, we'll delve into intrapersonal communication, listening, microaggressions, micro-affirmations, feedback, and inclusive meetings. The module concludes with a Spotlight on Power. The Resources section of our course has: 1. a glossary of key concepts from this module, 2. a Next Steps list to help you apply what you learned in this module, and 3. a reading entitled, Power Matters.

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Do you want to promote diversity and inclusion? This course will empower and equip you to develop inclusive cultures where everyone feels valued and respected. You will learn how highly inclusive leaders from around the world use processes of social influence to interact effectively with individuals from a wide variety of backgrounds. You will deepen your understanding of the benefits of diversity. And, you will explore a wealth of perspectives and practices to help you to reap those benefits. This course is for current or aspiring leaders in ANY type of workplace, in ANY leadership role - a CEO of a corporation, a head of a department, a manager of a workgroup, a team leader, a chair of a committee, you name it! Course highlights include studying signature traits of inclusive leadership (based on global research), strengthening self-awareness, developing your communication skills, and improving your ability to help others feel a strong sense of belonging. Course content covers traditional and timely topics -- from listening, feedback, and collaboration, to privilege, implicit bias, microaggressions, and micro-affirmations. The instructor for this course is nationally recognized educator, leader, and public speaker, Dr. Brenda J. Allen (Communication Professor Emerita). Dr. Allen is a retired Chief Diversity Officer who offers highly-rated workshops, consultations, and presentations on topics such as inclusive leadership, racial equity, strategic planning, respect in the workplace, and diversity recruitment/retention practices. She has a proven ability for explaining complex and sensitive topics in non-threatening ways. She clearly explains concepts and offers compelling real-life examples - including her own experiences.

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