High Stakes Leadership: Leading in Times of Crisis

所在平台: Coursera

课程主页: https://www.coursera.org/learn/high-stakes-leadership

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课程简介

课程名称:高风险领导力:危机中的领导 概述:本课程旨在帮助领导者有效应对重大组织变革带来的挑战。参与者将学习如何理解不同利益相关者的观点,以便更好地应对威胁组织生存的事件。此外,本课程也关注个人和组织的韧性,探讨如何预见潜在威胁、有效应对不利事件并适应变化,从而确保团队和组织有可行的发展路径。这些主题在全球COVID-19疫情后尤其 relevant。本课程将通过许多来自世界各地领导者在这场广泛医疗危机中获得的经验教训来展开。 课程包含八个模块,分为四周进行,参与者将探讨以下主题: 1. VUCA(易变、不确定、复杂和模糊)世界如何使危机更为常见; 2. 韧性组织的特征及提高韧性的方法; 3. 危机中利益相关者的价值主张及其面临的威胁; 4. 组织可能面临的各种危机类型的评估框架; 5. 危机环境的独特性和挑战; 6. 危机领导的基本原理; 7. 建立应对下一个重大危机的准备计划。 课程讲师迈克·巴格教授曾在美国海军担任TOPGUN教官,并在捷蓝航空创办及担任高管。他的专业经验使他在危机领导力方面具有深厚的理解能力。在课程中,巴格教授将通过许多实际案例,使课程内容易于理解,并能迅速转化为可在组织中应用的实际经验。 危机领导力的主题既令人兴奋又具有挑战性,几乎不可能完全掌握。然而,在为期四周的课程中,通过时间和努力,参与者可以发展出一套优异的危机领导工具,终身受益。 课程大纲: 1. 模块1 & 2:课程介绍及VUCA环境下的利益相关者焦点 2. 模块3 & 4:提升韧性及理解利益相关者对危机的反应 3. 模块5 & 6:危机种类、应对策略及危机环境的独特性 4. 模块7 & 8:危机领导力与未来危机的准备 本课程适合希望提升危机应对能力的各类领导者。

课程大纲

Name:Modules 1 & 2: Course Introduction and Our VUCA Environment Demands a Focus on Stakeholders

Description:During the first course week, participants will gain an appreciation for the volatile, uncertain, complex, and ambiguous environment in which their businesses must operate and how these conditions have dramatically increased the likelihood of an organizational crisis. Participants will also gain a deep understanding of organizational stakeholders and how the perspectives of these stakeholders become vitally important frames of reference for leaders during a crisis.

Name:Modules 3 & 4: Developing Resilience and Understanding Stakeholder Reactions to Crises

Description:During the second week of the course, participants will learn how to increase their organization’s capacity for resilience, defined as the ability to anticipate potential threats; to cope effectively with adverse events when they occur; and to adapt to changing conditions, ensuring a viable path forward for everyone involved. Participants will also explore this week a model for understanding and predicting how stakeholders will respond to crises that threaten their value proposition with an enterprise.

Name:Modules 5 & 6: Crisis Varieties, Responses, and the Unique Nature of the Crisis Environment

Description:During the third course week, participants will examine a collection of different crisis types and how each type requires a unique response from crisis leaders. This week will also present a detailed look at the nature of the crisis environment, which will explain why crisis leadership is one of the most challenging aspects of any leader’s set of responsibilities.

Name:Modules 7 & 8: Crisis Leadership and Preparing for Future Crises

Description:During the fourth and final week of the course, participants will explore the key characteristics of effective crisis leaders and how to effectively demonstrate leadership before, during, and after a crisis. Then, to bring the course to a close, participants will work through a collection of steps that will help them effectively prepare for their next inevitable crisis.

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课程详情

This course has been designed to help leaders, like you, learn how to effectively navigate the challenges of significant organizational disruptions. As a participant in this course, you’ll discover why an understanding of various stakeholder perspectives can inform and dramatically improve a leader’s response to events that threaten an organization’s very survival. This course is also about understanding and developing individual and organizational resilience—the ability to anticipate potential threats; to cope effectively with adverse events when they occur; and to adapt to changing conditions, ensuring a viable path forward for yourself, your team, and your organization. These topics are particularly relevant in the wake of the global COVID-19 pandemic. Many course examples will reference lessons leaders around the world have learned during this far-reaching healthcare crisis. During the eight course modules, which are distributed over four weeks, participants will explore topics such as: Why the VUCA world is making crises more common; Characteristics of resilient organizations and ways to increase resilience; Stakeholder value propositions and how these are threatened during a crisis; Organizing frameworks for estimating the types of crises an organization might encounter; the Unique and challenging nature of the crisis environment; the Fundamentals of crisis leadership; and Building a plan to prepare yourself, your team, and your organization for your next major crisis—which, in today’s world, is not so much an “if”, as a “when”. Professor Mike Barger, your faculty member for this course, has served as a TOPGUN instructor in the United States Navy and as a founder and executive at JetBlue Airways. His professional experience has helped him learn a great deal about crisis leadership and to gain a true sense of what it means to be resilient. Throughout the course, Professor Barger will draw upon many practical examples that will make the content of this course easy to appreciate, understand, and translate into practical lessons that you will be able to apply immediately at your organization. Crisis leadership is a topic that’s exciting, daunting, and almost impossible to master. With some time and effort over the four weeks of the course, however, you can develop an exceptional set of crisis-leadership tools that will serve you well throughout your professional career.

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