Emotional Intelligence: Cultivating Immensely Human Interactions

所在平台: Coursera

课程主页: https://www.coursera.org/learn/emotional-intelligence-cultivating-immensely-human-interactions

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课程简介

课程名称:情商:培养极其人性化的互动 课程概述:本课程通过多媒体形式深入探索情商所需的重要内在和人际技能。教授Sanchez-Burks和Alexander提出了一种模型,整合了改善人际交往能力所需的各个领域。人们通常称这些为“软技能”,但事实上,它们是出色领导力中最难掌握的部分,也是团队成功的最大贡献者。通过理论、评估、动画短片和视频片段,参与者将能够更好地认识自己和他人,以及分析自己和他人的行为。本课程基于多个领域的研究成果,旨在提升技能。 课程大纲: 1. 自我意识 - 第1周:自我意识。在这一课中,您将探讨在职业生涯的任何阶段如何同时更加情感敏感和专业。您将回答一个核心问题:情感在工作中有其必要性吗?第二课将关注自我,探索核心问题:了解自己如何帮助我们与他人建立更好的联系? 2. 自我管理 - 第2周:自我管理。在这一周,您将学习如何利用情感而不是压抑情感,以便作出更准确的预测和更好的决策。您将探讨情感如何帮助我们智慧的核心问题。接下来的课程将关注如何自我管理以向他人展示您想要展现的形象。 3. 社会意识 - 第3周:社会意识。在这一周的课程中,您将 focus 关注如何理解他人。您不仅会了解到为何共情和理解他人视角是如此困难,还将学习如何克服这些挑战。您将探讨核心问题:依赖口头语言失去了什么?能读懂一个人的情感但无法理解整体情感又失去了什么? 4. 社会加速 - 第4周:社会加速。在这一周的课程中,您将了解在团队中工作或成为领导者所需的能力,探讨核心问题:将注意力从个人转向群体时能获得什么?学习转型导师和教练所带来的收益,以及如何通过对他人的深远影响来建立自己的遗产。 通过本课程,您将不仅获得理论知识,还能通过实用的工具提升情商,促进个人与职场中的人际关系。

课程大纲

Name:Self-Awareness

Description:Welcome to Week 1: “Self-Awareness”. In the first lesson, you will explore the possibility of being simultaneously more emotionally attuned and professional at work, regardless of what stage of career you’re in. You will address the essential question: Do emotions have a place at work? In the second lesson, you will focus on the self, answering the essential question: How can knowing more about ourselves help us and help our connections with others?

Name:Self-Management

Description:Welcome to Week 2: “Self-Management”. In the third lesson, you will learn how to harness your emotions instead of suppressing them in order to make more accurate forecasts and better decisions. You will explore the essential question: How can emotions help us become wise? In the fourth lesson, you will begin to self-manage yourself to be able to project the 'you' you want to project to the other, whether that’s a group, a team, or another person. You will address the essential question: How can we manage social-emotions to increase resiliency?

Name:Social Awareness

Description:Welcome to Week 3: “Social-Awareness”. In lessons five and six, you will focus on how to make sense of others. You will not only learn why it is very difficult to be empathetic and take others’ perspectives, but also understand how to overcome these challenges. The essential questions you will explore are: What is lost when you rely on the spoken word? What is lost when you can read the emotions of a person but not the collective?

Name:Social Acceleration

Description:Welcome to Week 4: “Social Acceleration”. In the seventh lesson, you will explore what it takes to work in a team or be a leader, answering the essential question: As with seeing a forest versus a tree, what is gained when you shift your focus from a person to people? In the eighth lesson, you will learn what can be gained from transformational mentors and coaches, as well as how having a big impact on others can lead you to build your own legacy. You will address the essential question: What do transformative mentors and lasting legacies have in common?

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课程详情

This course is a multi-media exploration into important intra- and interpersonal skills required for Emotional Intelligence. Professors Sanchez-Burks and Alexander teach a model that brings together all of the areas that are necessary to improve and take skills in the interpersonal space to the next level. People call these ‘soft skills’ when in fact they are the hardest part of great leadership and the biggest contributor to team success. Through theory, assessments, animated vignettes, and video clips, participants will be able to see themselves and others, as well as analyze their own and others’ behaviors. This is a skill-building course based on published research in multiple fields.

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