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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/emotional-and-social-intelligence
课程评论：没有评论
课程名称：情绪与社交智能 课程概述：情绪与社交智能（ESI）是一组能力，表现出个体识别自身行为、情绪和冲动的能力，并根据情境有效管理这些情绪。本课程将为您提供在职场中提升情绪和社交智能所需的工具。掌握情绪与社交智能可使员工在岗位上获得明显优势，能够在管理与团队成员的关系时更有效地利用自己的情绪中心。具备情绪与社交智能的能力常常是区分普通表现者与优秀表现者的关键，而这项智能与整体智力不同，可以通过学习和实践逐步提高。 课程将阐述情绪与社交智能对专业成功的价值，评估当前的情绪和社交智能技能，并帮助您理解、利用和管理情绪的四大基础象限。我们将探讨压力对情绪和社交智能技能应用的影响，并反思为建立联系与人际关系所需采取的措施，以提高职业效率。 课程大纲： 1. **情绪与社交意识简介**： - 定义并阐述情绪与社交智能在职业成功中的价值。 - 评估当前的情绪和社交智能技能，了解ESI的四个象限。 - 探索个人情绪并实施提升情绪和社交智能的策略。 2. **自我管理**： - 识别自我管理的成长领域并实施自我调节策略。 - 实践一种有效的技术，即“暂停与写日记”。 - 反思并讨论认知扭曲，说明压力如何影响情绪与社交智能技能的应用。 3. **社交意识与同理心**： - 定义并了解同理心的三个阶段。 - 比较同理心与同情心的异同。 - 练习和发展同理心技能，应用实践提升情绪智能。 4. **关系管理**： - 定义社交技能并探讨其不同的能力。 - 实施策略以帮助在工作中建立关系和联系。 - 辨别事实与情绪之间的差异，应用倾听策略成为更好的倾听者和沟通者。 通过本课程，您将能够掌握情绪与社交智能技能，从而在职业生涯中获得更大的成功。
Name:Introduction to Emotional and Social Awareness - ESI
Description:In this module, you will be able to define and explain the value of emotional and social intelligence for professional success. You will be able to assess your current emotional and social intelligence skills and discover the four quadrants of ESI. You will be able to explain the importance of ESI in the work place. You will be able to discover your own emotions and implement strategies to develop your emotional and social intelligence.
Name:Self-Management
Description:In this module, you will be able to identify areas of growth in self-management and be able to implement strategies of self-regulation. You will be able to practice an effective technique called the pause and write in a journal. You will be able to reflect and discuss cognitive distortion. You will be able to explain how stress can impact application of emotional and social intelligence skills.
Name:Social Awareness and Empathy
Description:In this module, you will be able to define and discover the three stages of empathy. You will be able to compare and contrast between empathy and sympathy. You will use techniques to practice and develop your empathy skills and be able to apply practices to increase your emotional intelligence.
Name:Relationship Management
Description:In this module, you will be able to define social skills and explore its various competencies. You will be able to implement strategies to help build relationships and connections at work. You will be able to recognize the difference between facts from emotions and be able to apply listening strategies to become a better listener and ultimately a better communicator.
"We are wired to connect. Neuroscience has discovered that our brains very design makes it sociable, inexorably drawn into an intimate brain to brain linkup whenever we engage with another person." Daniel Goleman – Prologue – Social Intelligence Emotional and Social Intelligence (ESI) is defined as a set of competencies demonstrating the ability one has to recognize their behaviors, moods, and impulses, and to manage them best according to the situation. This course will give you the tools you need to be emotionally and socially intelligent in your workplace. Having the ability to master ESI gives employees a distinct advantage in their positions. It allows them to access their emotional center while managing their relationships with their team members. Competencies associated with emotional and social intelligence are often what separates an average performer from a great one. And, unlike our overall intelligence, emotional intelligence can be learned and improved over time. In this course, we will explain the value of emotional and social intelligence for professional success. We'll assess current emotional and social intelligence skills and you will discover the Foundational 4 Quadrants of Emotional and Social Intelligence (ESI) to understand, use and manage emotions. We will explain how stress can impact application of emotional and social intelligence skills, and reflect upon needed actions to take to create connections and build relationships for greater professional effectiveness.
