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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/effective-intercultural-communication
课程评论：没有评论
课程名称：通过有效的跨文化沟通建立专业自我 课程概述：在课程“通过有效的跨文化沟通建立专业自我”中，您将学习如何有效沟通，以便在一个文化和语言多样的社区和工作场所中与同事建立关系。语言反映文化，因此我们从强调在多元文化社区和工作环境中沟通时需要考虑文化价值观开始。随后，我们将讨论在全球化工作场所建立同事关系所需的一些有效沟通技能。 您将学习采用适当的自我沟通和人际沟通策略，包括语言和非语言的沟通方式，基于七条沟通原则来展示信息。 最后，您将学习如何建立个人档案，并在全球化工作场所中适当地定位自己。 课程大纲： 第1部分：建立工作关系 描述：在这一模块中，您将了解到，在全球化工作场所中采用适当的沟通策略至关重要，首先需要深入理解各文化所重视的内容以及语言如何反映文化价值观。我们还将讨论建立与同事关系所需的一些有效的自我沟通和人际沟通技巧。 第2部分：有效沟通 描述：在这一模块中，您将学习七条有效沟通原则，以及如何根据这些原则有效地向同事传达信息。 第3部分：个人档案 描述：最后，您将学习如何在全球化工作场所中建立专业自我。您将学习采取策略，树立专业形象，与同事建立关系，和作为团队成员及团队领导在全球化工作场所中适应并定位自己，建立个人品牌，并利用社交网络扩大人脉，展示您的个人档案（品牌）。
Part: 1
Title:Establish Work Relationships
Description:In this module, you will learn that, in order to adopt appropriate communication strategies in a globalised workplace, it is very important to gain insights into what is valued in a culture and how language is used to reflect cultural values. We can then move on to discuss some effective intrapersonal and interpersonal communication skills required to build relationships with colleagues and to inform others in a workplace.
Part: 2
Title:Effective Communication
Description:In this module, you will learn about the 7 principles of effective communication, and how you can effectively inform your colleagues based on the 7 principles of communication to inform.
Part: 3
Title:Personal Profile
Description:And, finally, you will learn how to establish a professional self in a globalised workplace. You will learn to adopt strategies to build a professional image and relationships with colleagues as a team member and team leader in a globalised workplace, align yourself to your workplace, build your own personal profile (brand) in a workplace, and use social networking sites to widen your network and present your personal profile (brand).
In the course ‘Establishing a professional ‘self’ through effective intercultural communication’, you will learn how to communicate effectively to establish relationships with colleagues in a culturally and linguistically diverse community and workplace. As language reflects cultures, we begin the course by highlighting the need to take into considerations cultural values when we communicate in a multicultural community and workplace. We then move on to discuss some effective communication skills required to build relationships with colleagues in a globalised workplace. You will learn to adopt appropriate intrapersonal and interpersonal, verbal and nonverbal, communicative strategies to present information based on the 7 communication principles. Finally, you will learn to build your personal profile and appropriately align yourself in a globalised workplace.
