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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/effective-engagement
课程评论：没有评论
课程名称：有效参与策略 课程概述：成功的专业人士需要具备创造性、创新性和企业家思维，始终保持解决问题的心态。作为系统思考者，您应从多个角度和不同视角参与复杂问题，以全局视野看待这些问题。该课程旨在向学生介绍用于参与利益相关者、收集数据和更深入了解社区的各种工具。课程分为三个模块。 第一模块：数据收集技术。该模块强调与客户和利益相关者建立信任和融洽关系的重要性，从而促进合作。学生将学习如何进入一个社区，进行快速评估，以提供对社区或组织的快照，并在整个过程中保持伦理行为。 第二模块：系统映射与分析。此模块将关注系统和利益相关者的映射，这两种不同的技术有助于可视化系统并识别和评估利益相关者网络。 第三模块：访谈与调查的开展。在这一模块中，学生将学习不同的信息收集技术。从焦点小组访谈到一对一访谈，再到调查，系统思考者需要在工具箱中具备多种方法，以在项目实施的各个阶段识别、评估需求和资源，参与利益相关者，收集信息。 该课程将为学生提供实践中的钥匙，帮助他们在复杂的工作环境中实现有效的参与和沟通。
Name:Introduction to Strategies for Effective Engagement
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Name:Systems Mapping and Analysis
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Name:System Mapping
Description:
Being a successful professional requires creative, innovative, and entrepreneurial thinking, and to continually have a problem-solving mindset. As a systems thinker, you are expected to engage complex problems from multiple perspectives and different angles, viewing them holistically. This course exposes the student to a variety of tools used to engage stakeholders, collect data, and more deeply understand the community. This course will have three modules. Techniques for Data Collection will reinforce the importance of built trust and rapport with your client and stakeholders, which in turn creates buy in. Students will then learn how to enter a community, conduct rapid assessments to provide a snapshot of the community or organization, and maintain ethical conduct throughout. System Mapping & Analysis will focus on mapping systems and stakeholders, two different techniques that are useful to visualize systems and identify and evaluate a network of stakeholders. Finally, in Conducting Interviews & Surveys, students will learn different techniques to collect information. From focus group interview to one-on-one interviews, to surveys, systems thinkers need a mix of approaches in their toolbox to identify assess needs and assets, engage stakeholders, and collect information throughout all phases of project implementation.
