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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/diverse-teams
课程评论：没有评论
课程名称：优化团队中的多样性 课程概述：本课程以社会科学的视角，帮助您了解多样性的概念，以及如何利用多样性来最大化团队的表现、创新与创造力。您将学习如何引导多元团队的集体智慧，处理冲突，并通过真实案例和同伴讨论建立共同的规则。此外，您还将发现如何克服多元团队中常见的偏见。课程将讨论权力、奖励和修辞的系统，以帮助您创建能够让差异蓬勃发展的成功团队。 课程大纲： 1. **推动职场多样性** - 本模块关注那些可能阻碍您促进和利用团队多样性益处的隐性障碍。您将学习获取支持多样性倡议的具体策略，了解可能损害这些努力的偏见，并讨论识别和减少这些偏见的有效方法。此外，您将听取两位多样性专家的意见，他们将分享基于研究的见解和实用建议。 2. **团队多样性基础** - 在这一模块中，您将学习多样性对于团队的重要性，以及建立多元团队的难点。我们将概述差异、偏见和冲突的基本概念，为后续模块奠定基础。 3. **管理冲突** - 本模块将从推动多样性转向分析多元工作环境中可能出现的冲突。您将学习冲突发生的原因，以及如何制定规范来应对这些冲突。到模块结束时，您将能够更好地进行与职场多样性相关的对话。 4. **多样性案例研究** - 在这一模块中，您将通过现实案例学习管理团队多样性的实际方法。我们将分析谷歌、耐克和联合健康等公司的经验，了解大型企业如何应用特定策略和技术来克服包容性障碍。 通过本课程的学习，您将为构建更加多元和包容的团队打下坚实的基础。
Name:Promoting Diversity in the Workplace
Description:This module is all about the hidden barriers that can prevent you from promoting and leveraging the benefits of diversity on your team. We will learn specific strategies to get buy-in for diversity initiatives. We will learn about the biases that can harm these efforts, and discuss effective means of identifying and reducing these biases. Towards the end of the module, you will hear from two diversity experts. The first is Arjun Shankar, Co-Director of the Center for Curiosity at the University of Pennsylvania. In this role, he has studied cultural barriers to inclusion in organizations and offers insights based on his research. The second expert is Stanford Thompson, Executive Director of the music education non-profit, Play On, Philly! Stanford advises symphony orchestras nationally on how to improve their diversity, and will offer practical advice on making any team more inclusive. By the end of the module, you will be better positioned to develop diversity initiatives that go beyond compliance and make inclusion a core strength of your team.
Name:Team Diversity Basics
Description:In the first module, you will learn the essentials of why diversity matters for teams, and why it can be difficult to build diverse teams. We will overview basic concepts of difference, bias, and conflict that will serve as a foundation for later modules.
Name:Managing Conflict
Description:In this module, we will move from promoting diversity to looking at the conflicts that can arise in diverse work environments. You will learn about why conflicts occur and how you can develop norms to address them. By the end of the module, you will be able to have better conversations related to diversity issues in the workplace.
Name:Diversity Case Study
Description:In this module, you will get a practical perspective on managing diversity in teams by looking at real life cases of companies creating a more inclusive workplace. Looking at the experience of Google, Nike and UnitedHealthcare, you will see how major businesses are applying specific strategies and techniques for overcoming barriers to inclusion.
By drawing on social science perspectives, this course enables you to learn what diversity is, and how to use it to maximize team performance, innovation and creativity. You also learn how to draw out the collective wisdom of diverse teams, handle conflict and establish common ground rules through real-world cases and peer-to-peer discussions. In addition, you discover how to overcome common biases faced in diverse teams. Systems of power, reward and rhetoric are discussed to help you create prosperous teams where differences flourish.
