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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/developing-a-google-sre-culture
课程评论：没有评论
课程名称：发展Google SRE文化 课程概述：在许多IT组织中，开发人员追求敏捷，而运维人员注重稳定，两者之间的激励机制往往不一致。站点可靠性工程（SRE）是Google协调开发与运维之间激励的一种方法，并提供关键的生产支持。采用SRE的文化和技术实践可以改善业务与IT之间的协作。本课程介绍了Google SRE的关键实践以及IT和商业领导者在SRE组织采用中的重要角色。 主要受众： 对采用SRE理念感兴趣的IT领导和商业领袖，角色包括但不限于首席技术官（CTO）、IT总监/经理、工程副总裁/总监/经理。 次要受众： 其他产品和IT角色，如运维经理或工程师、软件工程师、服务经理或产品经理，也可能会发现本课程内容对SRE的初步了解很有用。 课程大纲： 1. 欢迎来到发展Google SRE文化 - 本模块提供课程概述，学习本课程对希望接受SRE文化的IT和商业领导者的益处，以及各模块覆盖的主题。 2. DevOps、SRE及其存在的原因 - 讲解DevOps哲学的组成部分，分析站点可靠性工程为何会产生及其在组织中的适用者。 3. 有后果的SLO - 讨论SRE对组织的价值及与减少组织孤岛和接受失败作为常态有关的文化和技术基础，包括无责备事后分析、服务级目标（SLO）和错误预算等技术实践。 4. 让明天比今天更好 - 强调持续渐进测试与自动化在SRE文化中的重要性，涉及持续集成、持续交付、金丝雀发布等概念及文化实践，如设计思维和原型设计。 5. 管理工作负载 - 学习SRE在可靠性与劳作度的衡量、监控等方面的实践，以及目标设定、透明度和数据驱动决策的文化基础。 6. 在您的组织中应用SRE - 讨论如何评估和理解组织在采纳SRE原则、实践和文化方面的成熟度及准备情况，同时提供招聘新SRE和提升团队技能的建议。 7. 期末评估 - 通过总结测验测试您对Google SRE技术和文化实践的总体知识，需获得80%及以上的分数才能通过。这项评估是课程完成证书的必需条件。
Name:Welcome to Developing a Google SRE Culture
Description:This module provides a course overview. You will learn why this course is beneficial for IT and business leaders who want to embrace SRE culture, and what topics each module covers.
Name:DevOps, SRE, and Why They Exist
Description:This module explains the components of DevOps philosophy, why Site Reliability Engineering came to exist, and who in an organization can and should practice SRE.
Name:SLOs with Consequences
Description:This module covers the value of SRE to an organization, as well as the technical and cultural fundamentals related to reducing organizational silos and accepting failure as normal. Topics include the SRE technical practices of blameless postmortems, service-level objectives (SLOs), and error budgets, and the SRE cultural practices of blamelessness, psychological safety, unified vision, collaboration and communication, and knowledge sharing.
Name:Make Tomorrow Better than Today
Description:Continuous, gradual testing as well as automation are very important in SRE culture. This module covers the SRE technical concepts of continuous integration, continuous delivery, and canarying as they relate to the DevOps pillar of implementing gradual change. You'll learn about the concepts of toil and automation, and the idea of automating this year’s job away. You'll also learn about SRE cultural practices of design thinking, prototyping, and how you can support your teams through change.
Name:Regulate Workload
Description:In this module, you'll learn about SRE practices around measuring everything, specifically reliability and toil, and the concept of monitoring. We’ll also cover the cultural fundamentals of goal-setting, transparency, and data-driven decision making.
Name:Apply SRE in Your Organization
Description:In this module, we will talk about ways you can assess and understand your organization’s maturity and readiness for adopting SRE principles, practices, and culture. We’ll also discuss the types of skills to look for in hiring new SREs and how to upskill your current workforce. Lastly, we’ll give you advice on how to start thinking about setting up an SRE org, and the additional support our Google Cloud Professional Services teams can provide your organization as you continue on your journey to SRE.
Name:Final Assessment
Description:Test your overall knowledge of Google SRE technical and cultural practices with this summative quiz. You must score an 80% to pass. This assessment is required in order to receive your course completion certificate.
In many IT organizations, incentives are not aligned between developers, who strive for agility, and operators, who focus on stability. Site reliability engineering, or SRE, is how Google aligns incentives between development and operations and does mission-critical production support. Adoption of SRE cultural and technical practices can help improve collaboration between the business and IT. This course introduces key practices of Google SRE and the important role IT and business leaders play in the success of SRE organizational adoption. Primary audience: IT leaders and business leaders who are interested in embracing SRE philosophy. Roles include, but are not limited to CTO, IT director/manager, engineering VP/director/manager. Secondary audience: Other product and IT roles such as operations managers or engineers, software engineers, service managers, or product managers may also find this content useful as an introduction to SRE.
