Dell Technologies Technical Support for Hardware

所在平台: Coursera

课程主页: https://www.coursera.org/learn/dell-hardware-tech-support

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课程简介

课程名称：戴尔科技硬件技术支持 概述：该课程旨在为有志于成为IT专业人士的人士提供对硬件设备组件的全面理解，以及在客户端和企业环境中排除常见硬件问题所需的技能。该课程将使学习者具备自信应对硬件相关挑战的知识，从而有效维护和修复设备，最大限度地减少停机时间。通过详细的课程、实践练习和真实场景，参与者将获得实践经验。 课程大纲： 1. 客户端硬件基础 - 描述：本模块旨在为您提供有关客户端系统的基本知识。该部分介绍了常见计算机组件及其各自的功能，同时您还将学习引导数字化转型的原则。 2. 客户端硬件故障排除 - 描述：本模块旨在为您准备服务客户端硬件产品。您将学习各种客户端产品、诊断与故障排除等内容。 3. 企业硬件基础 - 描述：本模块将为您提供企业服务器的基础知识。本周我们将涵盖常见的服务器组件及其各自的功能，同时也涉及服务器技术概念。 4. 企业硬件故障排除 - 描述：本周的内容旨在帮助您理解并排除企业产品的故障。您将学习各种基础设施技术，包括服务器、网络和存储等。

课程大纲

Name:Client Hardware Foundations

Description:This module is designed to equip you with basic knowledge regarding client systems. This section provides an introduction to common computer components and their respective functions. You will also learn about the principles guiding the digital transformation.

Name:Client Hardware Troubleshooting

Description:This module is designed to prepare you to service client hardware products. You will learn about various client products, diagnostics, troubleshooting and more.

Name:Enterprise Hardware Foundations

Description:This module will equip you with foundational knowledge of enterprise servers. This week we will cover the common server components and their respective functions. Server technology concepts are also covered in this module.

Name:Enterprise Hardware Troubleshooting

Description:This week is designed to prepare you to understand and troubleshoot enterprise products. You will learn about various types of infrastructure technologies including servers, networking and storage.

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