Cultural intelligence: Become a global citizen

所在平台: Coursera

课程主页: https://www.coursera.org/learn/cultural-intelligence

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课程简介

课程名称:文化智慧:成为全球公民 概述:在当今全球互联互通的世界中,每位管理者都需要具备高度的文化智慧。在多元化的工作环境中,成功的领导者必须理解周围人们的文化背景、信仰和态度,否则很可能无法实现组织目标。本课程通过结构化的学习活动(视频讲座、测验、讨论提示、行业访谈和书面评估),将教会你那些具有高文化智慧的人善于识别文化差异并相应调整他们的行为。你将培养文化智慧和敏感性,这些都是未来领导者所需的关键能力。 课程大纲: 1. **人们的全球化**:探讨资本和人员跨国界流动的最新发展,及其对企业、社区和个人的重要影响,审视全球迁移的理论视角。 2. **亲和力与多样性**:研究社区和工作场所的多样性,理解“亲和力”与“差异性”之间的关系,应用“文化资本”理论来理解多样性对社会和企业的贡献。 3. **发展文化智慧(CQ):提升自我**:学习文化智慧的重要性及如何发展文化战略思维,培养行为上的文化智能,以适应文化多样性。 4. **应用与利用CQ:领导他人**:掌握文化智慧在激励和领导多元文化团队中的应用,评估文化环境并制定相应的策略。 5. **全球公民面临的挑战**:分析全球化带来的挑战,探讨传统机构如国家、社区、工作场所和家庭如何受到影响。 6. **全球思维与能力:成为全球公民**:在课程的最后一周,应用所学知识,进行实践演练,发展全球导向和文化敏感的思维,并将其转化为企业和组织的道德行为。 该课程将帮助学员提升在全球化背景下的工作能力和文化适应能力,成为真正的全球公民。

课程大纲

Name:Globalisation of people

Description:We are living in an increasingly globalised world, with growing flows of capital/business and people across national boundaries. What are the current state of development of global migration of capital and people? What are the important implications to businesses, communities and individuals? This week you will be introduced to the recent development in global migration of capital and people; the contributing factors to the changes over time; and consequences of global migration of capital and people. You will start by review the contemporary literature in these areas. You will also be exposed to the theoretical perspectives such as institutional approach and structural inequality framework in understanding global migration of business and people.

Name:Affinities and diversities

Description:Our communities and workplaces have become more diverse in terms of gender, age, ethnicity, religion, and country of origin. How do you perceive diversity in your communities and workplaces? Does diversity mean different? This week you will be introduced the concepts of affinities in addition to diversities. You will have the opportunities to examine the commonalities that diverse groups of people share in their daily life and in workplaces. You will also apply the theoretical framework “cultural capital” (in Pierre Bourdieu’s “The Forms of Capital”) in understanding how diversity contribute to the societies and businesses.

Name:Developing Cultural Intelligence (CQ): Improving self

Description:Employees and business leaders nowadays are constantly interacting with people and stakeholders from diverse backgrounds. The cultural inclusion approach is adopted by many businesses and organizations to promote equity and fairness. What is your understanding of cultural diversity? Is diversity inclusion approach only for promoting the rights and opportunities for those who are disadvantaged? Are you aware of the values and benefits that people from diverse cultural backgrounds could bring to an organization? Do you know how to develop your cultural intelligence (CQ)? This week you will learn the importance of cultural intelligence (CQ) and the steps that you will need to take to develop your cultural strategic thinking and to cultivate your behavioural cultural intelligence.

Name:Applying and leveraging CQ: Leading others

Description:Being culturally intelligent is a key future-focused capability for today’s business leaders. In addition to developing their own cultural intelligence, business leaders need to learn how to leverage their cultural intelligence to effectively motivate and lead others in workplaces. This week you will learn the approaches and programs through which you apply cultural intelligence to effectively manage and lead culturally diverse teams or effectively interact with culturally diverse stakeholders. You will develop the competencies of evaluating cultural environments and strategizing responses accordingly. Attention will also be on the approach and framework for developing high-performing global teams

Name:Global citizenship challenges

Description:Being a citizen of our globalised and interconnected world could also face a series of challenges. Traditional institutions, such as the state, community, workplace, and family have all been affected one way or another by the global forces. The boundaries of nation states become increasing blurry and weakened with increasing dominance of transnational business activities and migration of people. For many, traditional family structures are disrupted and family members scattered around globe. All these changes affect individual behaviour and the interactions with each other. This week you will examine the major challenges brought about by globalised forces and develop the awareness of these challenges in a range of institutional settings.

Name:Global mindset and competence: Becoming a Global Citizen

Description:Cultural intelligence (CQ) is a competitive advantage that current and future business leaders need to acquire and cultivate. By consciously or unconsciously practicing and applying CQ in your workplace and daily life, you will become a true global citizen and business leader in a globalized world. In the final week of this course, you will apply all the knowledge we have learned so far and focus on some practical exercises on how to develop the mindset that is globally oriented and culturally sensitive. You will also further develop some skills in translating your individual global mindset to ethical conducts of businesses and organizations.

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We now live in a truly global, interconnected world in which every manager requires a high level of cultural intelligence. In a diverse work environment, a successful leader must understand the cultural backgrounds, beliefs and attitudes of the people around them – or run the risk of failing to achieve the organisation’s goals. This course, via structured learning activities (video lectures, quizzes, discussion prompts, industry interviews and written assessments), will teach you that those with high ‘cultural intelligence’ – are good at spotting cultural differences and adapt their behaviour accordingly. You’ll develop cultural intelligence and sensitivity – key future-focused capabilities required of every leader.

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