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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/conflict-management-capstone-project
课程评论：没有评论
课程名称：冲突管理项目 概述：本课程的重点是通过一个集大成的项目，帮助学员应用在“冲突类型”、“冲突解决”和“跨文化沟通与冲突解决”中学到的知识。在此课程中，您将准备一个冲突管理作品集，说明特定冲突的性质、参与者的不同角色及其重要性、被认为不兼容的目标、权力不平衡和有效管理冲突所需的沟通技巧。 完成本课程后，您将能够： 1. 创建一个结构良好且完整的案例研究； 2. 分析关键的组织问题，并提出综合的冲突解决行动计划； 3. 识别冲突解决所需的适当沟通技巧； 4. 提交一个融入整个专业概念的作品集； 5. 反思您在整个专业学习中的收获。 大纲： 第1部分：开始！ 描述：本部分将为您的集大成项目和最终同行评审做准备，并回答您可能对项目任务、评分标准及接下来的学习周的任何疑问。 第2部分：作品集组件和说明 描述：学生必须制作一个作品集，包括下述四个部分。在开始工作之前，请确保阅读所有部分。 第3部分：（可选）反馈同行评审 描述：学生可以选择参与可选的反馈同行评审。提交您的作品将使您有机会在项目初期获得反馈，您将被要求评审三位同学的作品。 第4部分：集大成项目提交 描述：以下是您最终项目同行评审提交页面，请注意，不会对学习者给予截止日期的延长期限。 第5部分：专业总结 描述：恭喜您完成冲突管理项目及专业的学习！确保在最终截止日期之前提交您的最终项目，并完成所需的三次同行评审。
Part: 1
Title:Get Started!
Description:This section will prepare you for your capstone project and final peer review. It will also answer any questions you might have about the project assignment, the grading rubric, and what you can expect in the upcoming weeks together.
Part: 2
Title:Portfolio Components and Instructions
Description:Students must produce a portfolio of work consisting of the four sections described below. Be sure to read through all sections before beginning your work.
Part: 3
Title:(Optional) Feedback Peer Review
Description:Students have the option of participating in the Optional Feedback Peer Review. Submitting your work below will give you the opportunity to receive early feedback on your project. You will be asked to review the work of three of your peers.
Part: 4
Title:Capstone Project Submission
Description:Below is your final project peer review submission page. Be aware that there will be no deadline extensions given to learners.
Part: 5
Title:Specialization Wrap-Up
Description:Congratulations on making it to the end of the Conflict Management Capstone and Specialization! Make sure you have submitted your Final Project and completed your 3 required Peer Reviews well before the final deadline.
The capstone project is designed to give you the opportunity to apply what you've learned in Types of Conflict, Conflict Resolution, and Intercultural Communication and Conflict Resolution. In this course you will prepare a conflict management portfolio illustrating the nature of a specific conflict, the different roles of participants in the conflict and the significance of those roles, the perceived incompatible goals, power imbalances, and communication skills needed for the effective management of the conflict. Upon completing this course, you will be able to: 1. Create a well organized and complete case study 2. Analyze key organizational issues with an integrated action plan for conflict resolution 3. Identify appropriate communication skills needed for conflict resolution skills 4. Present a portfolio that incorporates concepts learned throughout the Specialization 5. Reflect on what you've learned throughout the Specialization
