Communication with Stakeholders

所在平台: Coursera

课程主页: https://www.coursera.org/learn/communication-with-stakeholders

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课程简介

课程名称：与利益相关者的沟通 课程概述：在本课程中，您将学习沟通在与组织战略目标对齐及满足业务需求中的重要作用。您将学会识别和处理文化细微差别，促进跨文化的有效沟通与合作，从而提升项目成功率。此外，您还将探索确保项目沟通中的清晰性、透明性和一致性的一系列策略。您将研究组织文化、结构和治理对沟通的影响。 课程大纲： 1. **与利益相关者的互动** - 本模块全面探索项目管理专业人士（PMP）在沟通和利益相关者管理中的关键概念。您将深入了解如何在利益相关者之间建立信任和影响力，评估他们的需求并制定有效的沟通策略。通过理解核心概念和实际操作，您将获得与利益相关者进行有效沟通所需的专业知识。 2. **沟通管理** - 在本模块中，您将探讨在项目管理中管理沟通的重要性。重点将放在有效沟通方法、冲突解决技巧和共识建设策略上，这些内容均基于PMBOK 7、过程指南和敏捷实践指南的原则。模块中还包括实践活动和测验，旨在巩固理论知识，确保您能够有效管理项目中的沟通。 3. **毕业项目介绍** - 在本模块中，您将应用所学技能。您将反思在课程中回顾的关键学习点，并完成最终评估和实际活动。 该课程旨在帮助学员在与利益相关者的沟通中更加专业和有效，从而推动项目的成功实施。

课程大纲

Name:Engaging with Stakeholders

Description:This module provides a comprehensive exploration of PMP Communication and Stakeholder key concepts. You will delve into building trust and influence among Stakeholders, assessing stakeholder needs and developing effective communication strategies. From understanding core concepts to hands-on activities, you will gain the expertise needed for effective communication with stakeholders

Name:Managing communications

Description:In this module, you will explore the importance of managing communications in project management. The focus is on effective communication methods, conflict resolution techniques, and strategies for building consensus, all based on the principles of PMBOK 7, the Process Guide, and the Agile Practice Guide. Hands-on activities and quizzes are designed to reinforce theoretical knowledge, ensuring you are well-equipped to manage communications in project management.

Name:Introduction to the Capstone Project

Description:In this module, you’ll put your skills into practice. You’ll reflect on the key learning points that you reviewed during the course and complete the final assessment and hands-on activity.

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