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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/communication-strategies-virtual-age
课程评论：没有评论
课程名称：虚拟时代的沟通策略 课程概述：沟通方式发生了变化！传统的演讲、会议协调、影响他人、谈判及销售理念的规则在Skype、Messenger、视频会议和电话会议的世界中已不再适用。本课程将概述多个概念，每个概念都可以单独成为一门课程，我们的目标是为您提供工具，让您能够练习并逐步完善自己的沟通技巧。 通过本课程，您将能够： - 在面对面及虚拟团队中应用沟通原则和技巧 - 运用科学方法创建影响力强的演示 - 细化沟通风格，以更好地说服和影响他人 - 进行更加有效和有影响力的会议 - 结合策略，进行积极的困难对话，使人感到被重视和倾听 ***本课程要求您录制自己的讲话。因此，您需要拥有一部带有功能相机和麦克风的手机/电脑。*** 适合人群：任何希望进行职业和/或领导力发展的个人。本课程主要使用专业和商业环境中的示例。如果您希望在当前组织中晋升，或提升您在潜在雇主眼中的个人价值，本课程非常适合您。 课程有效性：许多教育体验仅仅描述和解释，而本课程则注重实际应用和演示。我们教授实用且经过验证的概念，展示如何应用这些概念，并在一个安全和支持的环境中提供实践机会。本课程提供了将所呈现的思想付诸实践并自行测试其有效性的机会。 为何选择本课程：我们将挑战关于虚拟团队的既有观念，并支持您在任何工作地点成为一个动态的团队贡献者。在本课程中，您可以期待既兴奋又有所不适——就像大多数带来积极成长和变化的经历一样！ 本课程由多伦多大学继续教育学院提供（https://learn.utoronto.ca/）。 课程大纲： 1. 虚拟团队与虚拟沟通导论 - 本模块旨在为课程奠定基础，挑战您对虚拟沟通以及沟通整体的理解，同时介绍整个课程的基础理念。 2. 会议：从无聊到精彩 - 本模块讨论面对面及虚拟会议，如何显著提高会议的效率和有效性，以及引入策略使会议更加互动，保持听众的注意力。 3. 虚拟协作中的影响力、权力与提问策略 - 本模块将重点从演讲转向说服与影响，适用于演示和一对一沟通，探讨如何识别他人的沟通风格及动机，并进行策略性沟通。 4. 虚拟环境中的演讲与 Präsentation - 本模块专注于演讲和公众演说，每节课涵盖面对面演讲的沟通策略，并展示如何在虚拟演讲中应用相同策略。
Name:Introduction to Virtual Teams and Virtual Communication
Description:This module is intended to create a foundation for the course by challenging your ideas of not just what virtual communication means, but also communication as a whole. This module will also introduce the foundational ideas of the whole course.
Name:Virtual Meetings: Boring to Awesome
Description:In this module we cover meetings both in person and virtually. We will discuss how to make meetings dramatically more efficient and effective. We will also introduce strategies to make the meetings more interactive and to keep an audiences attention especially when they are looking at a screen.
Name:Influence, Power and Questioning Strategies in Virtual Collaboration
Description:In this module we move from presenting to convincing and persuading. These ideas can be applied to to presentations and also one-on-one communication both in-person and virtually. We will cover how recognize peoples communication styles and motivations and how strategically communicate in a way that will resonate with them.
Name:Speaking and Presenting in a virtual context
Description:This module focuses on presenting and public speaking. Each lesson will cover a communication strategy for in-person presenting and then show you how to use that same strategy in a virtual presentation.
Communication has changed! The traditional rules for speaking and presenting, meeting coordination, influencing people, negotiating and selling ideas no longer apply in a world of skype, messenger, video and teleconference. This course will act as an overview on several concepts each of which could be a course of their own and our goal is to give you tools that you can practice and perfect on your own. By the end of this course, you will be able to: • Apply communication principles and techniques for in-person and virtual teams • Use a science based approach to create impactful presentations • Refine your communication style to better persuade and influence others • Run more effective and impactful meetings • Incorporate strategies to have positive difficult conversations and make people feel valued and listened to *** This course will require you to record yourself speaking. Therefore you must have a phone/computer with a functional camera and microphone.*** WHO SHOULD TAKE THIS COURSE? Anyone looking for professional and/or leadership development. This class mainly uses examples from the professional, business environment. If you are looking to advance at your current organization or to enhancing your personal value for potential employers this course is for you. WHAT MAKES THIS COURSE EFFECTIVE? Many educational experiences describe and explain, but in this course we will apply and demonstrate. We teach practical and proven concepts, show you how to apply them and give you opportunities to practice them in a safe and supportive environment. This course is full of opportunities to put the ideas presented into practice and test their effectiveness for yourself. WHY SHOULD YOU TAKE THIS COURSE? We will challenge the preconceived ideas about what it means to be part of a virtual team, and support you to be a dynamic team contributor no matter where you work. In this course you can expect to be both energized and uncomfortable – like in most experiences that result in positive growth and change! This course is offered through the University of Toronto School of Continuing Studies (https://learn.utoronto.ca/).
