|
所在平台: Coursera |
课程主页: https://www.coursera.org/learn/communication-as-a-technical-leader
课程评论：没有评论
课程名称：作为技术领导者的沟通 概述：工程领导者大部分时间都在与他人互动。研究表明，沟通技巧对管理领导者的成功与否有着重要影响。很多人晋升到管理领导职位时，并未意识到在沟通能力上需要提升。本课程重点关注人际交往技能，如倾听、辅导、非语言沟通、指导、教练、建立信任和提供反馈。 课程大纲： 1. 有效沟通在当今商业环境中的重要性 - 本模块概述了工程沟通，作为课程讨论主题的入门。沟通是人类所有努力的“载体”，对技术沟通尤其如此。优秀的技术沟通者，自然也是更优秀的管理者和领导者。 2. 人际沟通技巧：倾听、辅导等 - 倾听、说话、写作不仅是传递信息的手段，还是提供方向与激励的方式。挑战在于细节，本模块将深入探讨这一主题。 3. 在组织中沟通以建立信任 - 可以通过沟通方式与技术团队之间建立信任。用冷静的方式表达想法，以激励他人追求卓越。 4. 提供与接受反馈 - 许多人认为给予与接受反馈是管理与领导中最具挑战性的方面，但这并不一定是这样。我们将探讨这个任务如何转变为一个愉快的机会。 该课程旨在提升技术领导者的沟通能力，使其在管理和领导岗位上更加成功。
Name:The Importance of Effective Communication in Today's Business Environment
Description:This module is an overview of engineering communication and a primer for the topics that will be discussed in this course. As you begin, it is important to remember that communication is the "vehicle" for all human endeavors. That is especially true for technical communication. A exceptional technical communicator is, by default, a better manager and leader. And, in the end, that is where we're headed!
Name:Interpersonal Communication Skills: Listening, Counseling, and Others
Description:Listening, speaking, writing: all are means of not only transmitting information but also direction and motivation. As with most skills, the challenge is in the details. And, that is where this module will take us!
Name:Communicating To Build Trust In an Organization
Description:I would offer that trust between you and your technical team may be gained through the way that you communicate; that is, through calm presentation of ideas with a tone of voice and manner of speaking that inspires in others nothing but an intense desire to excel!
Name:Providing and Receiving Feedback
Description:Giving and receiving feedback is perceived by many as one of the most challenging aspects of management and leadership. It doesn't have to be that way. Let's explore why this task can be an enjoyable opportunity!
An engineering leader spends a majority of their day interacting with others. Indeed, studies repeatedly point to the impact communication skills have on the ability of managerial leaders to succeed or fail. Too often, individuals move into managerial leadership roles without an awareness of the need to improve in this area. This course focuses on interpersonal skills such as listening, counseling, non-verbals, mentoring, coaching, building trust, and providing feedback. This course can be ta
