Communicating During Global Emergencies

所在平台: Coursera

课程主页: https://www.coursera.org/learn/communicating-during-global-emergencies

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课程简介

课程名称:全球紧急情况沟通 概述:本课程由罗林斯公共卫生学院与美国疾控中心(CDC)全球健康保护、紧急响应和恢复部门合作开发,介绍了在全球危机或紧急情况下沟通的基本概念和原则。课程探讨了紧急情况沟通的特殊性,以及根据受影响群体的需求调整信息的重要性。通过案例场景,学员将有机会识别信息需求,并运用六项指导原则,制定有效的沟通信息,以促进在紧急情况下降低健康风险的行为。 课程大纲: 1. 危机与紧急风险沟通概述 - 描述:本周中,我们将探讨危机与紧急风险沟通(CERC)的框架,风险沟通的主要功能,以及在危机期间与受影响社区沟通时应遵循的共同原则。 2. 危机沟通规划 - 描述:在这一周,我们将关注紧急响应中的沟通重点,以及危机沟通计划的制定与应用。 3. 国际卫生法规的风险沟通组成部分 - 描述:在最后一周,我们将通过一个虚构场景探讨国际卫生法规中风险沟通的四个组成部分。 此课程旨在帮助学员掌握在全球应急情境下有效沟通的策略与方法,以更好地服务和保护受影响的社区。

课程大纲

Name:Overview of Crisis and Emergency Risk Communications

Description:During this week, we'll explore the framework of CERC, the primary function of risk communications, and consider common principles to follow when communicating to affected communities during a crisis.

Name:Crisis Communication Planning

Description:In this week, we'll consider the focus of communication during emergency response as well as the creation and application of a crisis communication plan.

Name:International Health Regulations' Risk Communication Components

Description:During our final week, we'll explore the International Health Regulations' four components of risk communication through a fictional scenario.

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课程详情

In collaboration with the Rollins School of Public Health and the CDC's Division of Global Health Protection, Emergency Response, and Recovery Branch, this course introduces basic concepts and principles of communicating during a global crisis or emergency. It explores why communication during an emergency is different and the importance of adapting emergency messages to the needs of affected populations. Through sample scenarios, you will get the opportunity to identify information needs and develop useful messages using six guiding principles to help you communicate effectively and promote behaviors that reduce health risks during an emergency.

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