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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/coaching-practices
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课程名称：教练实践 课程概述：为了使教练发挥最大的效果，建立强有力的教练和问责文化至关重要。本课程将教您如何在一对一会议中融入这一文化。我们将讨论如何有效地培养高素质员工、表现稳定的员工以及表现较差员工的教练策略。 我们将探讨一些具体工具，如教练议程，您可以立即在教练对话中运用。此外，您将学习如何在管理者常遇到的典型表现场景中使用“教练代数”技巧。最后，您将获得一些具体的策略，以便指导其他教练型管理者。 如果您准备在自己的组织中创造一个教练实践，请加入我们这门课程！ 课程大纲： 1. **课程概述与创建教练和问责文化** - 内容：反思教练过程中关键要素（使命、目的、愿景、问责、关键绩效指标及期望）。完成本模块后，您将能够描述针对不同类型员工的教练技巧，并开始建立一个适合您和团队的有效教练实践。 2. **为您领导的员工设计一对一教练实践** - 内容：思考如何管理与员工的面对面或一对一时间。讨论一对一会议的重要性及通过创建教练议程确保对所有下属一致的教练方法。完成后，您应能解释关键绩效指标和目标在教练实践中的重要性，创建教练议程，并在与下属交谈时使用常见有效的教练工具。 3. **将教练代数应用于典型表现场景** - 内容：讨论管理者在教练员工时可能面临的表现场景。完成后，您将能够运用教练代数诊断表现差距，描述基本对话技巧，并应用战术或发展性问责教练方法于每种常见情况。 4. **教练教练** - 内容：专注于如何有效教练领导者，让他们更好地教练下属。完成后，您将能够展示如何有效地教练管理者，以推动其下属的表现，确保组织各层级都具备教练和问责的文化。 5. **专业化里程碑2：您的教练实践与议程** - 内容：开发您的教练实践和议程，建立教练文化所必需的基础，准备与您领导的员工进行教练对话。
Name:Course Overview & How to Create a Culture of Coaching and Accountability
Description:In this first module, you will reflect on all of the key elements of the coaching process we've talked about thus far in the specialization - mission, purpose, vision, accountability, key performance indicators, and expectations. After completing this module, you should be able to describe techniques for coaching different types of employees, and be able to start establishing an effective coaching practice that will work for you and all the employees that make up your team.
Name:Designing a 1:1 Coaching Practice for Those You Lead
Description:This module is an invitation to think about how you manage your face-to-face or one-on-one time with the employees you manage. We'll discuss the importance of having 1:1 meetings as well as ensuring consistency in your coaching with all of the employees you supervise by creating a coaching agenda. By the end of this module, you should be able to explain the importance of KPIs and goals in coaching practices, create a coaching agenda, and use common and effective coaching tools when having conversations with those you supervise.
Name:Applying Coaching Algebra to Typical Performance Scenarios
Description:This module will discuss how to handle performance scenarios that all managers will likely deal with when coaching employees. After completing this module, you will be able to apply Coaching Algebra to diagnose the performance gap, describe some basic techniques when having the conversations, and apply either tactical or developmental accountability coaching for each of the common situations listed below.
Name:Coaching the Coach
Description:This module is all about issues related to coaching managers who lead, and therefore coach, other employees. By the end of this module, you will be able to demonstrate how to coach managers effectively in order to drive performance of the employees who report to them, ultimately ensuring a culture of coaching and accountability at all levels of an organization.
Name:Specialization Milestone 2: Your Coaching Practice and Agenda
Description:In this specialization milestone, you are tasked with developing your coaching practice and agenda. These items are essential before starting to have coaching conversations with those you lead in order to establish a culture of coaching within your team and organization.
In order for coaching to be most effective, it’s important that there is strong culture of coaching and accountability which you will learn how to incorporate into your one-on-one meetings in this course. We’ll discuss strategies in coaching great employees who are highly motivated, consistent performers, and poor performers. We’ll explore specific tools, such as a coaching agenda, you can employ immediately in your coaching conversations. You will learn how to use the "Coaching Algebra" technique in typical performance scenarios managers encounter. Finally, you’ll walk away from this course with some concrete strategies on how to coach other coach-managers. If you are ready to begin creating a coaching practice within your own organization, please join us in this course!
