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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/business-english-negotiating
课程评论：没有评论
课程名称：商务英语：规划与谈判 课程概述：本课程的主题是在策划一个活动时寻找合适的场地。您将学习成功谈判所需的语言技巧和策略，最终撰写一份活动公告。 课程学习目标： • 在正式和非正式环境中进行战略性谈判 • 识别和解决谈判后的客户问题 • 评估和比较两个场地的服务与特点 • 运用谈判技巧规划商务活动 • 在选择场地后撰写商务活动公告 课程大纲： - 第一周：信息交流 描述：信息交流是谈判的第一步。在本模块中，我们将探讨请求和提供信息的方法，同时学习在做出最终决定前如何进行比较。 - 第二周：谈判 描述：在这一周，您将获得谈判的概述，学习如何提出建议，并能够在谈判中进行让步。 - 第三周：处理问题 描述：当计划已落实时，事情总有出错的可能。在本模块中，您将学习应对突发问题的技巧。 - 第四周：活动规划与公告 描述：活动规划可能需要大量工作，但回报颇丰。您将学习在实施计划前如何组织和公告活动。
Name:Week 1: Exchanging Information
Description:Exchanging information is the first step in negotiating. In this module, we’re going to look at ways to request and give information. We’ll also look at how to make comparisons before making a final decision.
Name:Week 2: Negotiating
Description:In this week, you will receive an overview of negotiations, learn to make a proposal, and also be able to make a concession during negotiations.
Name:Week 3: Handling Problems
Description:When plans are in place, there is always a chance of things going wrong. In this module, you will learn about the techniques to handle problems as they arise.
Name:Week 4: Planning and Announcing Events
Description:Planning events can be a lot of work, but has a huge pay off. You will learn about organizing and announcing events before implementing your plans.
In this course, the context is hosting an event and finding an appropriate venue for it. You will learn language and strategies for successful negotiations culminating in a written announcement for an event. Course Learning Objectives • Negotiate strategically in formal and informal settings • Identify and resolve customer issues after a negotiation has taken place • Evaluate and compare services and features of two venues • Plan a business event using negotiation skills • Write an announcement for a business event after selecting a venue
