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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/business-analysis-project-and-stakeholder-management
课程评论：没有评论
课程总结：商业分析：项目与利益相关者管理 本课程旨在培养现有和未来商业分析师的项目管理和利益相关者管理技能，帮助他们成功架起沟通的桥梁，管理期望，并引导项目以达到商业目标。课程涵盖了项目管理的基本原则，以及有效的利益相关者分析技巧，帮助学员在职业生涯中取得成功。 ### 课程大纲： 1. **项目管理导论** - 这个模块提供了项目管理的全面介绍，重点关注其核心原则、流程和职业机会。学员将深入了解商业分析过程及项目管理的各种功能，建立支持进一步探索高级项目管理主题的基础。 2. **利益相关者分析与管理** - 本模块探讨项目管理中利益相关者分析和参与的关键方面。学员将学习识别利益相关者的各种技巧，创建利益相关者登记册，以及有效分析利益相关者所需的工具和策略。该模块还将研究如何制定沟通计划并监控参与效果。 3. **商业分析师的项目规划与执行** - 本模块提供项目规划和执行的全面概述。学员将探索项目生命周期与不同的模型（如适应性和预测性），理解其适用性，以及项目规划（范围规划、时间表规划和资源分配）的要点。重点放在执行阶段，监控进度、团队协作和评估结果确保项目成功。此外，学员将构建可追溯矩阵、工作分解结构（WBS）和网络图，并进行实践实验，探讨项目失败的原因。 4. **沟通策略** - 此模块介绍有效项目管理所需的沟通方法和策略，学员将探索沟通管理计划的组成部分。内容包括有效规划虚拟沟通的重要性，以及状态报告的基本要素和不同沟通风格对沟通质量的影响。学员将在状态报告上进行实践实验。 5. **风险评估与控制** - 本模块研究项目中的风险和不确定性定义，包括机会与威胁的区分。学员将学习如何建模风险元语言，以记录风险并区分原因、事件和影响。课程还涉及SWOT分析的重要性和如何制定风险管理计划，以及实施风险项目时可能面临的挑战，包括定性风险分析和风险暴露与评分概念。 6. **期末项目与课程总结** - 本模块鼓励学员应用所学的项目管理技能与知识，完成一个全面的实践项目。学员将创建一个重新启动现有网站的模拟项目管理计划，整合课程讨论的所有关键要素。通过完成这个项目，学员将获得项目规划、利益相关者管理、沟通及风险管理的实用经验。 整个课程以实用性为核心，旨在帮助学员在商业分析领域取得成功。
Name:Introduction to Project Management in Business Projects
Description:This module provides a comprehensive introduction to project management, focusing on its core principles, processes, and career opportunities. You will gain insights into the business analysis process and the various functions of project management. Additionally, you will develop a foundational understanding that supports further exploration into more advanced project management topics.
Name:Stakeholder Analysis and Management
Description:In this module, you will explore the critical aspects of stakeholder analysis and engagement in project management. You will learn about the various techniques for identifying stakeholders, creating a stakeholder register, and the tools necessary for effective stakeholder analysis. This module also explores strategies for engaging stakeholders, developing communication plans, and monitoring engagement efforts through practical applications.
Name:Project Planning and Execution for Business Analysts
Description:This module provides a comprehensive overview of project planning and execution. You will explore project lifecycles and the different models, such as adaptive and predictive, and understand their suitability for various project types. Additionally, you will learn about project planning, including scope planning, schedule planning, and resource allocation. You will also learn about the execution phase, focusing on monitoring progress, team collaboration, and evaluating outcomes to ensure project success. You will also have the opportunity to build a traceability matrix, work breakdown structure (WBS), and network diagram and perform a hands-on lab that explores the reasons for the failure of a project.
Name:Communication Strategies
Description:In this module, you will be introduced to the communication methods and strategies that aid effective project management. You will also explore the components of a communications management plan. Additionally, you will learn the need to plan virtual communications effectively. You will also gain insights into status reporting essentials and how various communication styles can impact the quality of communications. Finally, you will create a hands-on lab on status reporting.
Name:Risk Assessment and Mitigation
Description:In this module, you will explore defining risk and uncertainty in projects, including differentiating between opportunities and threats. You will learn how to model risk metalanguage to document risks and distinguish between cause, event, and impact. The module also explores the importance of SWOT or strengths, weaknesses, opportunities, and threat analysis and how to develop risk management plans. Finally, you will learn about the challenges in implementing a risk program, along with qualitative risk analysis and risk exposure and score concepts.
Name:Final Project and Course Wrap-Up
Description:In this module, you will apply your project management skills and knowledge to complete a comprehensive, hands-on project. You will create a simulated project management plan for relaunching an existing website, incorporating all the essential elements discussed throughout the course. By completing this project, you will gain practical experience in project planning, stakeholder management, communication, and risk management.
Strong stakeholder and project management skills enable successful business analysts to bridge communication gaps, manage expectations, and guide initiatives to meet business goals. This course gives existing and aspiring business analysts critical skills for career success. During this course, you’ll look at the fundamental principles of project management and explore techniques for effective stakeholder analysis. You’ll learn about crucial components of project management, including defining
