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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/business-analysis-process-modeling-requirements-gathering
课程评论：没有评论
课程名称：商业分析：流程建模与需求收集 概述：商业分析是解决商业挑战的战略关键。通过将数据和见解转化为与组织目标一致的可行解决方案，具备强大商业分析技能的专业人士在市场上需求旺盛。 在本课程中，您将掌握多种工具和技术，全面了解商业分析知识体系（BABOK）框架。课程将探讨利益相关者分析和差距分析，并研究先进的流程建模。 课程大纲： 1. **商业分析概述与BABOK**： 本模块提供商业分析的概述，聚焦于该领域中使用的基本工具和技术。介绍BABOK原则，强调其对商业分析师在工作结构和遵循行业标准方面的重要性。您将学习如何识别关键利益相关者，理解利益相关者关系的动态，以确保有效的沟通与协作。此外，还将涵盖业务需求分析和差距分析，使您具备评估组织需求和识别改进领域的技能。 2. **敏捷商业分析和建模技术**： 本模块深入理解数据建模和分析，强调对商业分析师至关重要的工具和技术。学习创建实体关系图（ERD）和数据流图（DFD），以表示数据结构和数据在系统中的移动情况。本模块还介绍统一建模语言（UML），让您进行详细的系统建模，并探索支持业务决策的数据建模和分析工具。此外，您还将学习用例建模，识别和定义参与者，撰写清晰、简洁的用例，并绘制用例图以可视化交互，增强捕捉复杂系统行为的能力。 3. **流程建模方法论与高级技术**： 本模块介绍流程建模的方法论和工具，重点在于商业流程分析和优化。您将学习如何绘制商业流程图以进行深入分析，识别低效环节并进行优化。模块还涵盖业务流程重组（BPR）等关键技术，并介绍高级流程建模符号如BPMN和泳道图。您将学习流行的流程建模工具，如Visio和Lucidchart，以便精确地开发符合您目标的流程模型。此外，您将探索流程建模的未来趋势和新兴技术，做好适应不断变化环境的准备。 4. **需求管理与引出技术**： 本模块讨论需求管理的关键方面，重点包括功能性与非功能性需求、利益相关者分析及有效的引出技术。您将学习识别和分析关键利益相关者，以确保全面准确地收集需求。模块还涵盖记录、组织和分类需求的行业最佳实践，以及应用如MoSCoW和Kano模型的优先级排序技术。您将探索使用可追溯性工具高效管理需求变更，确保所有修改得到清晰的跟踪与沟通。最后，模块将帮助您培养进行访谈、组织研讨会、应用观察技术、设计调查和使用原型来细化和澄清需求的能力。 5. **期末项目**： 本模块侧重于开发一个专注于租赁摩托车的初创公司的全面需求，旨在创建一个强大的框架，以满足目标受众的具体需求，同时在商业分析中利用最佳实践。
Name:Business Analysis Overview and BABOK
Description:This module provides an overview of business analysis, focusing on the essential tools and techniques used in the field. It introduces you to the BABOK principles, highlighting its importance for business analysts in structuring their work and adhering to industry standards. You’ll learn how to identify key stakeholders and understand the dynamics of stakeholder relationships, ensuring effective communication and collaboration. The module also covers business needs analysis and gap analysis, equipping you with the skills to assess organizational requirements and identify areas for improvement.
Name:Agile Business Analysis and Modeling Techniques
Description:This module offers a deep understanding of data modeling and analysis, emphasizing the tools and techniques critical for business analysts. You will learn to create entity-relationship diagrams (ERDs) to represent data structures and develop data flow diagrams (DFDs) to illustrate how data moves within systems. The module covers the Unified Modeling Language (UML), enabling you to perform detailed system modeling. You’ll also get an opportunity to explore process modeling and analysis tools to extract insights and support business decision-making. Additionally, the module delves into use case modeling, where you’ll identify and define actors involved, write clear and concise use cases, and draw use case diagrams to visualize interactions. You’ll explore use case scenarios and relationships, enhancing your ability to capture complex system behaviors. The module also introduces Agile methodologies, guiding you through writing user stories, conducting backlog refinement sessions, participating in sprint planning, and facilitating retrospectives to improve project outcomes continuously.
Name:Process Modeling Methodologies and Advanced Techniques
Description:This module provides a thorough understanding of process modeling, focusing on methodologies and tools essential for business process analysis and optimization. You will learn how to map out business processes for in-depth analysis, identify inefficiencies, and optimize them for improved performance. The module also covers key techniques such as business process reengineering (BPR) and introduces you to advanced process modeling notations such as BPMN and swimlane diagrams. You will also learn about popular process modeling tools such as Visio and Lucidchart, which enable you to develop process models that align with your goals accurately. In addition, you will explore future trends and emerging technologies in process modeling, preparing you to adapt to the evolving landscape. Finally, you will be equipped to validate and verify process models, avoid common mistakes, and apply detailed mapping techniques for complex processes.
Name:Requirements Management and Elicitation Techniques
Description:This module discusses the critical aspects of requirements management, focusing on both functional and non-functional requirements, stakeholder analysis, and effective techniques for elicitation. You will learn how to identify and analyze key stakeholders, ensuring comprehensive and accurate requirement gathering. The module covers industry best practices for documenting, organizing, and categorizing requirements, as well as applying prioritization techniques such as MoSCoW and the Kano model. You’ll also explore the use of traceability tools to efficiently manage requirement changes, ensuring that all modifications are tracked and communicated clearly to stakeholders. Finally, the module will help you develop proficiency in conducting interviews, facilitating workshops, applying observation techniques, designing surveys, and using prototypes to refine and clarify requirements.
Name:Final Project
Description:This module focuses on the development of comprehensive requirements for a startup company that specializes in renting motorbikes for enthusiasts. The aim is to create a robust framework that addresses the specific needs of our target audience while leveraging best practices in business analysis.
Business analysis is the strategic key to solving business challenges. By turning data and insights into actionable solutions that align with organizational goals, professionals with strong business analysis skills are in high demand. During this course, you’ll master various tools and techniques and gain a comprehensive understanding of the Business Analysis Body of Knowledge (BABOK) framework. You’ll explore stakeholder analysis and gap analysis. You’ll look at advanced process modeling t
