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所在平台: Coursera |
课程主页: https://www.coursera.org/learn/10k-women-7
课程评论：没有评论
课程名称：运营基础，与高盛1万名女性合作 概述：本免费在线课程是高盛1万名女性课程系列中的10个课程之一，旨在帮助准备将业务提升到新水平的企业家。在本课程中，您将学习运营管理，识别和完善自己的业务运营和流程。您将探索如何发展和管理这些流程，以最大化客户满意度并支持业务增长。 在练习中，您将审查流程图的目的，并利用此方法评估您当前的业务流程，以便在业务增长时进行调整。您将考虑如何改进流程以实现运营效率，为您的业务提供竞争优势，同时增加客户价值。 通过本课程结束时，您将已绘制并评估企业内的关键流程，识别出优势领域，并选择适当的改进措施以支持业务的进一步发展。 高盛1万名女性课程系列提供真正灵活的在线学习体验。您可以根据个人业务增长需求，以任何适合您的方式学习课程 - 可以选择单独的课程或多个课程的组合。如果您选择完成全部10门课程，将全面探讨您业务的关键要素，并制定详尽的业务增长计划。 有关高盛1万名女性课程系列的更多信息，请参阅常见问题解答。
Part: 1
Title:Fundamentals of Operations, with Goldman Sachs 10,000 Women
Description:In this course, you will evaluate your business operations and explore how to develop these to support business growth. You will consider how to refine your processes to deliver operational efficiency, value for customers, and competitive advantage for your business. By the end of the course, you will have mapped key processes within your business and identified areas of strength and those for further improvement.
This free online course is one of 10 courses available in the Goldman Sachs 10,000 Women collection, designed for entrepreneurs ready to take their business to the next level. In this course, you will learn about operations management and identify and refine your own business operations and processes. You will explore how these can be developed and managed, both to maximise customer satisfaction and support business growth. In the exercises, you will examine the purpose of process mapping and use this to evaluate your current business processes as your business grows. You will consider how to refine your processes to deliver operational efficiency and a competitive advantage for your business, while also increasing value for customers. By the end of the course, you will have mapped and evaluated key processes within your business, identified areas of strength, and selected appropriate measures for improvement as your business grows. The 10,000 Women course collection offers a truly flexible online learning experience. You have the freedom to approach the program in any way that works for you – take any course, or combination of courses, to tailor your learning journey to your individual business growth needs. If you choose to take all 10 courses, you will explore all the key elements of your business and develop a thorough plan for your business’s growth. You can find out more about the Goldman Sachs 10,000 Women collection in the FAQs.
