Communication Strategies for a Virtual Age

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课程主页: https://www.coursera.org/archive/communication-strategies-virtual-age

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课程简介

University of Toronto

课程大纲

In this module we move from presenting to convincing and persuading. These ideas can be applied to to presentations and also one-on-one communication both in-person and virtually. We will cover how recognize peoples communication styles and motivations and how strategically communicate in a way that will resonate with them.

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课程详情

Communication has changed! The traditional rules for speaking and presenting, meeting coordination, influencing people, negotiating and selling ideas no longer apply in a world of skype, messenger, video and teleconference. This course will act as an overview on several concepts each of which could be a course of their own and our goal is to give you tools that you can practice and perfect on your own. By the end of this course, you will be able to: • Apply communication principles and techniques for in-person and virtual teams • Use a science based approach to create impactful presentations • Refine your communication style to better persuade and influence others • Run more effective and impactful meetings • Incorporate strategies to have positive difficult conversations and make people feel valued and listened to *** This course will require you to record yourself speaking. Therefore you must have a phone/computer with a functional camera and microphone.*** WHO SHOULD TAKE THIS COURSE? Anyone looking for professional and/or leadership development. This class mainly uses examples from the professional, business environment. If you are looking to advance at your current organization or to enhancing your personal value for potential employers this course is for you. WHAT MAKES THIS COURSE EFFECTIVE? Many educational experiences describe and explain, but in this course we will apply and demonstrate. We teach practical and proven concepts, show you how to apply them and give you opportunities to practice them in a safe and supportive environment. This course is full of opportunities to put the ideas presented into practice and test their effectiveness for yourself. WHY SHOULD YOU TAKE THIS COURSE? We will challenge the preconceived ideas about what it means to be part of a virtual team, and support you to be a dynamic team contributor no matter where you work. In this course you can expect to be both energized and uncomfortable – like in most experiences that result in positive growth and change! This course is offered through the University of Toronto School of Continuing Studies (https://learn.utoronto.ca/).

虚拟时代的交流策略:交流已经改变!在Skype,Messenger,视频和电话会议的世界中,有关讲话和陈述,协调,影响人,谈判和推销想法的传统规则不再适用。本课程将概述几个概念,每个概念可能都是它们自己的课程,我们的目标是为您提供可以自己实践和完善的工具。 在本课程结束时,您将能够: •为面对面和虚拟团队应用交流原则和技术 •使用基于科学的方法来创建有影响力的演示文稿 •完善您的沟通方式,以更好地说服并影响他人 •召开更有效,更具影响力的会议 •整合策略以进行积极而艰难的对话,并使人们感到被重视和倾听 ***本课程将要求您记录自己的讲话。因此,您必须拥有带功能摄像头和麦克风的电话/计算机。*** 谁应该参加这个课程? 任何寻求专业和/或领导力发展的人。本课程主要使用来自专业,商业环境的示例。如果您希望在当前的组织中发展或为潜在的雇主提高您的个人价值,那么本课程适合您。 什么使此课程有效? 许多教育经验可以描述和解释,但是在本课程中,我们将应用和演示。我们教授实用且久经考验的概念,向您展示如何应用它们,并为您提供在安全和支持的环境中进行实践的机会。本课程充满机会将所提出的想法付诸实践,并为您自己测试其有效性。 为什么要参加这个课程? 我们将挑战关于成为虚拟团队的一部分意味着什么的先入为主的构想,并支持您无论在哪里工作都成为充满活力的团队贡献者。在此课程中,您可以期望自己既充满活力又不舒服-就像大多数会带来积极增长和变化的经历一样! 本课程由多伦多大学持续研究学院(https://learn.utoronto.ca/)提供。

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